[members-discuss] LIR’s billing issues with RIPE NCC, need support

Hello Erik,

I am just talking about clear and understandable billing, nothing more.
If RIPE NCC want to charge for 3 years - let them charge for 3 years.
if you they want to charge for 2 years - let them charge for 2.

But I am strongly against when RIPE NCC each month decide something new
and change billing way to unpredictable one. And RIPE NCC changes this
billing issues upto them with out any discussion with LIRs.

You are not facing with this and thinking in other way. I face with that
lot of time and have a lot of feedback from other LIRs. And I just want
billing ways will be predictable, described and clear for all RIPE NCC
members.

If RIPE NCC, as you say, bill for full years then they should bill for
FULL years all the time, but not in case when organization want to do
transfer/merge/structure update.

Why companies does not need to pay full year if they setup LIR in the
middle of the year? RIPE NCC desired so, so I want this be same for
LIRs. LIRs are not happy if they requested to pay for the time they
didn't use RIPE NCC services.

RIPE NCC has a lot of bugs in the billing. I am just started with the
most important ones.

Do you know for example that when you setup LIR at end of the year you
will not be charge this year?  Is it obvious? Is it clear for LIRs ? No!

That's why I am just kindly ask for possibility to have clear billing.
And I kindly ask to split different things and not to mix them in one
discussion. If you want to discuss hold time - it's another one place.

I am talking here about billing for existing LIRs. It's the same
opportunity for you and for other companies who pay much more then you
to RIPE NCC for services. So you can you this ability as well as all
other companies.

And I am talking right to make RIPE NCC services better for LIRs.


Juri.