Skip to main content

Accessibility

In Almaty

Almaty, the capital city of Kazakhstan, may present challenges for disabled travellers, but efforts have been made to improve accessibility in recent years. Here are some considerations:

  • Infrastructure: While efforts have been made to improve infrastructure, not all areas of Almaty are fully accessible. The city centre and more modern developments may have better facilities.
  • Public Transportation: Public transportation may not be fully adapted for individuals with disabilities. Private transportation options, such as taxis, may be more convenient.
  • Accommodations: Larger hotels and some guesthouses may have accessible features, but it is crucial to check with accommodations in advance to ensure they meet specific needs.
  • Sidewalks and Streets: Some sidewalks and streets may be uneven or lacking in curb cuts, making it challenging for wheelchair users or those with mobility impairments.
  • Communication: English is not widely spoken, so having written information or using translation apps may be helpful. Clearly communicate specific needs with service providers.
  • Attractions and Sites: Some tourist attractions and modern buildings may have improved accessibility, but historical sites or older structures might pose challenges.

Starting from January 2019, the Accessible Kazakhstan online map is being implemented in Kazakhstan. It shows the civil society representatives’ rating of the accessibility level of urban facilities and services for people with disabilities. The interactive map helps determine how convenient a certain building is for people with disabilities. For example, it shows if there is a wheelchair ramp, sound devices, tactile paving, if it is possible to access it on a wheelchair, etc. By analogy with the international traffic light system, the facilities are marked with icons of three colours. The green icon means that the facility is accessible, yellow – partially accessible, red – inaccessible.

While Almaty may not be fully accessible, visitors with disabilities have explored the city successfully. It is essential to plan carefully, communicate needs and be prepared to adapt plans based on individual requirements and local conditions.

Before Visiting Almaty

  • Research: Gather information about the accessibility of specific areas and attractions.
  • Accommodation Inquiries: Contact hotels or guesthouses directly to inquire about their accessibility features.
  • Transportation: If relying on public transportation, check for available accessible options. Consider using private transportation for more flexibility.
  • Local Support: Consider having a local guide or assistant who understands the local conditions.