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[atlas] Reconnecting probe 3508 - troubleshooting
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Michael-John Turner
mj at mjturner.net
Wed Aug 24 21:31:08 CEST 2016
On Wed, Aug 24, 2016 at 10:17:14AM +0200, Robert Kisteleki wrote: > It is possible that the probe is in some irrecoverable state. However, > before requesting a new one, please try plugging it in into a different > network (friend's home, work or such) and leave it for a bit. If this works > then you can rule out the probe being faulty. Good thinking. I'll do that in the next few days and report back my findings. > (We had many cases where the probe was sent back to us, and simply plugging > it in on our network "just worked".) If I don't get the probe working, what is the process to request a replacement? Cheers, MJ -- Michael-John Turner * mj at mjturner.net * http://mjturner.net/
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