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[ncc-services-wg] ops help at RIPE meetings
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Randy Bush
randy at psg.com
Tue Oct 16 21:09:50 CEST 2012
>>> We noticed that attendees seemed reluctant to report issues to the >>> RIPE NCC operations team during the RIPE meeting >> there is no visible clue on how to do this. e.g. no ops help desk or >> 'get tech help' signage pointing to the noc. > Randy, I'm surprised you think such signage or clue is needed because > the meeting bumf clearly says how to spot the NCC's ops people. It's > usually mentioned in the opening plenary too. jim, it's because i am an idiot and took the report's statement that attendees seemed reluctant to report at face value. silly me. other meetings seem to have very successful help desks, and their communities seem to like debugging wireless. of course there is no lesson to be learned from that here. silly me. randy
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