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[members-discuss] About transfer policies
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Elvis Daniel Velea
elvis at v4escrow.net
Tue Mar 3 05:00:08 CET 2020
Hi Terrence, On 3/2/20 19:46, Terrence Koeman wrote: > Hi Elvis, > > What specific "SLA" are you referring to? good question. I was sure that the RIPE NCC had an SLA to respect in regards to how late it can reply to members. As far as I know and remember, the RIPE NCC had to reply to an e-mail from a member within maximum 24 hours. Not sure if the SLA was something the RIPE NCC has agreed to in front of the RIPE community or the RIPE Board, maybe someone at the NCC can actually clarify it. I searched for the NCC SLA but could not find anything on the RIPE website any longer. The only reference I could find was this slide (*) in one of Axel's presentations from 2010: * https://image.slidesharecdn.com/pawlik-updatefromtheripencc-100527083746-phpapp01/95/update-from-the-ripe-ncc-5-728.jpg?cb=1274950052 cheers, elvis -- Elvis Daniel Velea V4Escrow LLC Chief Executive Officer E-mail: elvis at v4escrow.net Mobile: +1 (702) 970 0921
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