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Elvis Daniel Velea
elvis at v4escrow.net
Fri May 27 18:48:44 CEST 2016
Hi Nick, On 5/27/16 11:57 AM, Nick Hilliard wrote: > Elvis Daniel Velea wrote: >> So, I think it's time we propose and vote to give the RIPE NCC the >> mandate to really maintain this mailing list and forcefully unsubscribe >> the bots and auto-responders. > the NCC staff already do this. No need for votes or resolutions. Does the NCC unsubscribe the bots/tickets/auto-responders automatically or just asks the members to unsubscribe/subscribe an other e-mail address? As far as I can see in the responses, they will ask nicely but not forcefully unsubscribe anyone. What I was aiming for is the netiquette of this mailing list to say "if you subscribe bots/tickets/auto-responders the NCC will unsubscribe these automatically" and notify all your contacts of your LIR of their action. > > There are a couple of problems: > > 1. you can't tell in advance which email addresses are connected to > autoresponders and which aren't. People add autoresponder email > addresses to the list over time, so if you have a period where there is > little or no email traffic to the mailing list, the list will end up > with a bunch of autoresponders well, the RIPE NCC sends e-mails to this list more often than we do. Every time they send an e-mail they know which e-mail addresses are auto-responders. > 2. most of the autoreplies go to the people who post to the list, so the > RIPE NCC staff don't have visibility into who's autoresponding. see above > > 3. Some people sign up full-blown ticketing systems, like > servicedesk at mew.gov.kw. This is frustrating because it poops replies to > the list address instead of the sender. exactly, those are the most annoying. > > 4. the email addresses that the bounces come from are not necessarily > the email addresses signed up to the list. I.e. tracing can be hard. most of the times when you get a bounce you know which address is the one not subscribed either from the body of the e-mail or from its headers. > > The NCC staff can only react to this problem, and mostly only when > posters inform them about what email addresses are sending out bounces. > > If you post to the list and get a bunch of autoreplies, the best thing > is to email the RIPE NCC mailing list admin directly so that they can do > something about it. If members-discuss-owner at ripe.net isn't the best > address to use, maybe someone from the NCC can clarify what address > would be appropriate. So, maybe they could be a bit more proactive and when they send e-mails to the list, they can already see which addresses are 'problematic' and unsubscribe these. > > Nick /elvis PS: I removed the signature, sorry for forgetting when I sent my previous message :) -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.ripe.net/ripe/mail/archives/members-discuss/attachments/20160527/33834db4/attachment.html>
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