[members-discuss] Bots subscribed to the list

Dear Nick and all,

If you receive mails from autoresponders, you can let us know at
<comms at ripe.net> and we will ask the relevant parties to change their
mail settings.

Best regards,

Fergal Cunningham
Membership Communications Officer
RIPE NCC

On 27/05/16 11:57, Nick Hilliard wrote:
> Elvis Daniel Velea wrote:
>> So, I think it's time we propose and vote to give the RIPE NCC the
>> mandate to really maintain this mailing list and forcefully unsubscribe
>> the bots and auto-responders.
> 
> the NCC staff already do this.  No need for votes or resolutions.
> 
> There are a couple of problems:
> 
> 1. you can't tell in advance which email addresses are connected to
> autoresponders and which aren't.  People add autoresponder email
> addresses to the list over time, so if you have a period where there is
> little or no email traffic to the mailing list, the list will end up
> with a bunch of autoresponders
> 
> 2. most of the autoreplies go to the people who post to the list, so the
> RIPE NCC staff don't have visibility into who's autoresponding.
> 
> 3. Some people sign up full-blown ticketing systems, like
> servicedesk at mew.gov.kw.  This is frustrating because it poops replies to
> the list address instead of the sender.
> 
> 4. the email addresses that the bounces come from are not necessarily
> the email addresses signed up to the list.  I.e. tracing can be hard.
> 
> The NCC staff can only react to this problem, and mostly only when
> posters inform them about what email addresses are sending out bounces.
> 
> If you post to the list and get a bunch of autoreplies, the best thing
> is to email the RIPE NCC mailing list admin directly so that they can do
> something about it.  If members-discuss-owner at ripe.net isn't the best
> address to use, maybe someone from the NCC can clarify what address
> would be appropriate.
> 
> Nick
> 
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