[members-discuss] remove automated ticket system reply from member discussion list

On 13.06.2014, at 14:50, Andrea Cocito wrote:

1. and 2. are completely right,
> 
> 3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.

the recipient might not did this.
They might got the address forwarded from their predecessor.

> 
> RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.

this is too drastic. as stated above, this might not be voluntarily, it might be by error, or similar. 
When you have ever got an IP which was blacklisted "forever" by some quick fix solution, you will hate this approach.

I would opt for unsubscribe and automated notice why.
this takes much less time, and they can read the explanation, IF they ever read the tickets opened for them (I assume these tickets end in dark dead queues of thousands of unsolved 'tickets'.


all the best
Matthias

-- 
UCND United City Network Development GmbH
Steingasse 23
1030 Wien, Österreich

FN 188089b beim Handelsgericht Wien
UID ATU 54974906

Mag. Matthias Šubik
Head of Solution Design
Tel.: +43 676 83820-787

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