[members-discuss] remove automated ticket system reply from member discussion list

On Fri, Jun 13, 2014 at 3:06 PM, Fahad AlShirawi <fahad at gccix.net> wrote:

> The problem is, as an organisation, to set up this process will incur a
> cost and will require additional FTEs so that other services aren't
> impacted. I am not saying ‎this can't be done on the side, I am just saying
> I know how things work and what would end up happening under the current
> processes and workload. It's easier to just remove the entries from the
> discuss list and if the LIR contacts to ask what is going on, the person
> answering the call can explain. This is more of a short term project and
> would never justify additional FTEs and no argument can be made for them.
>
> +1

>  Sent from my BlackBerry 10 smartphone.
>   *From: *William Weber
> *Sent: *Friday, 13 June 2014 15:59
> *To: *members-discuss at ripe.net
> *Subject: *Re: [members-discuss] remove automated ticket system reply
> from member discussion list
>
> With/For the money we pay RIPE should simply take that few minutes and do
> something. Unsubscribing works of course also but someone should probably
> inform them in some way why/that it happened.
>
> --
> William Weber | RIPE: WW | LIR: at.edisgmbh
> william at edisglobal.com | william at edis.at | http://edis.at |
> http://as57169.net
> EDIS GmbH (AS57169) NOC
> Graz, Austria
>
>
>
> Am 13.06.2014 um 14:54 schrieb Fahad AlShirawi <fahad at gccix.net>:
>
> Calling is effort and time. I propose unsubscribing. But not black
> listing. People learn and can change.
>
>
> Sent from my BlackBerry 10 smartphone.
>   Original Message
> From: Lu Heng
> Sent: Friday, 13 June 2014 15:53
> To: Andrea Cocito
> Cc: Andrei; members-discuss at ripe.net
> Subject: Re: [members-discuss] remove automated ticket system reply from
> member discussion list
>
> Hi
>
> I believe that is a little bit too extreme in action...maybe Ripe NCC
> can spend few hours just to call few of them ask them to correct the
> problem...I mean end of the day it was only few of them and you can
> find out who they are by simply reply to this list:)
>
> On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <andrea.cocito at ifom.eu>
> wrote:
>
> Hi,
>
> I think that RIPE should unsubscribe those folks from the list for several
> reasons:
> 1. RFC 3834 explicitly says that vacation programs should not reply unless
> the "on vacation" address is explicitly in the To: or cc: headers. So each
> vacation program autoresponding to this list (or to the sender of messages)
> is wrong, and lame.
> 2. Any automated reply (away messages, delivery errors, ticket
> confirmations) should go to the Return-Path address, as requested per RFC
> 2821; sending automated replies to and address stolen in the "From:" header
> or in the To:/cc: headers is wrong, and lame.
> 3. Subscribing any kind of robot to this list means that you do not
> understand what this list is, and this is wrong, and lame.
>
> RIPE folks: please, do unsubscribe from this list ANYTHING that sends
> automated replies, and blacklist them forever. Thanks.
>
> A.
>
>
> On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <dominik at clouvider.co.uk>
> wrote:
>
> Couldn’t RIPE potentially filter those automated responses out basing on
> subject?
>
> With Kind Regards,
> Dominik Nowacki
>
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> From: Dominik Nowacki
> Sent: 13 June 2014 13:29
> To: 'Andrei'; members-discuss at ripe.net
> Subject: RE: [members-discuss] remove automated ticket system reply from
> member discussion list
>
> +1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing
> list…
>
> With Kind Regards,
> Dominik Nowacki
>
> Clouvider Limited is a limited company registered in England and Wales.
> Registered number: 08750969. Registered office: 88 Wood Street, London,
> United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor
> email traffic data and also the content of email for the purposes of
> security and staff training. This message contains confidential information
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> From: members-discuss-bounces at ripe.net [
> mailto:members-discuss-bounces at ripe.net <members-discuss-bounces at ripe.net>]
> On Behalf Of Andrei
> Sent: 13 June 2014 13:27
> To: members-discuss at ripe.net
> Subject: Re: [members-discuss] remove automated ticket system reply from
> member discussion list
>
> I 100% support this proposal.
>
>
> On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <h.lu at anytimechinese.com> wrote:
> Dear Colleagues:
>
> I understand some large cooperation might need ticket system to sort
> out their Emails, but it is really getting annoying every time you
> reply to the member mailing list you get 4-5 none-human responds.
>
> Should we contact these organizations and ask them to put a real human
> Email for this list?
>
> --
> --
> Kind regards.
> Lu
>
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>
> --
> Andrei Kushnireuski
> Alfa Telecom s.r.o.
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> --
> --
> Kind regards.
> Lu
>
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-- 
--
Kind regards.
Lu

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