Help needed - RIPE database server

On Tue, Jun 01, 2004 at 11:23:03AM +0200, Roberto Recchia wrote:

Dear Roberto,

Please have a look at the files
log/upd/updlog.<date>
and 
log/ack/acklog.date

These files have to be somewhere in your installation directory for the database software (see ACKLOG, UPDLOG variables from your rip.config file).

Try to find your update message in there (updlog) and its reply (acklog).
Make sure that updlog contains exactly what you have sent. It seems that your mailing software might have spoiled your update message.
Please also make sure you send messages in the plain text format (to clearly see that your "changed:" line is correct.

Katie Petrusha
RIPE NCC 

> Hello, I'm Roberto.
> 
> Following there is the text that I sent to our DB:
> 
> password: XXXXXX
> inetnum: 193.42.141.0 - 193.42.141.255
> netname: SPC-NETWORK
> descr: Sistema Pubblico di Connettivit?
> country: IT
> admin-c: GF1-SPC
> tech-c: RR1-SPC
> status: ASSIGNED PA
> mnt-by: SPC-DBM-MNT
> changed: roberto.recchia at csp.it
> source: SPC
> 
> The e-mail address is valid and it is in ASCII mode.
> The domain name is correct, but anyway we get always the same error.
> The scenario is the same also when I sent another e-mail address.
> It seems that the program find the string "PU......WL("  but this string 
> doesn't exist on text email...
> Which is the system/application/script used by your db to transfer 
> object email to sintax control application?
> In the Whois configuration file there are special flags to set ?
> 
> Thanks in advance.
> Roberto
> 
> Shane Kerr wrote:
> 
> >Valentina Bruno wrote:
> >
> >>Hi,
> >>we have installed and configured a RIPE Database server for private 
> >>use. We have added mntner and person objects in the database by
> >>email and it succeeded.
> >>When we try to add new inetnum objects the creation failed even if 
> >>the syntax check is passed.
> >>The report is:
> >
> >
> >In this case...
> >
> >>---
> >>Update FAILED: [inetnum] 193.42.141.0 - 193.42.141.255
> >>***Error: Syntax error in object
> >>
> >>inetnum:  193.42.141.0 - 193.42.141.255
> >>netname:  SPC-NETWORK
> >>descr:  Sistema Pubblico di Connettivit.
> >>country:  IT
> >>admin-c:  GF1-SPC
> >>tech-c:  RR1-SPC
> >>status:  ASSIGNED PA
> >>mnt-by:  SPC-DBM-MNT
> >>changed:  roberto.recchia at PU......WL(csp.it
> >>***Error: Syntax error in "roberto.recchia at PU......WL(csp.it"
> >>source:  SPC
> >>
> >>-----------------------------------------------------------
> >>
> >>Could you help me please?
> >
> >
> >The e-mail address on the "changed:" attribute is incorrect.  It must 
> >be a valid e-mail address.  Is it perhaps a non-ASCII domain name here?
> >
> 
> 
> -- 
> Ing. Roberto RECCHIA
> Network Manager & ICT Project Engineer
> 
> CSP s.c. a r.l. 
> _______________________________________________
> Via Livorno, 60 - 10144 Torino [IT]
> Roberto.Recchia at csp.it
> Tel. +39 011 481 5112 - Mobile +39 348 6024505
> Fax  +39 011 481 5001 
> _______________________________________________
> 
>