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Re: SpamWhack



Most companies would probably take the "spamwhack rating" of new customers
as advisory only. Or at least, I would. The guidelines of the ISP putting
the client on the list might not be the same guidelines the new ISP
has.
Certainly.


Also, I can easily envision a scenario where a user running his own
10000+ opt-in fully-verified mailinglist at a clueless provider with a
few clueless subscribers can get a listing on spamwhack, for completely
the wrong reasons.
This is why we have the back end.

When you toss a user, you file with us, and we issue a tracking number. You file the documentation with the tracking number.

The user would presumably go to a different ISP, and apply there, maybe be refused, or maybe he calls up the ISP who tosses him. Either way, he is given the tracking number. If the user wants to contest, he can call us, give the tracking number, and we contact the ISP, and look the issue over. At this point, I don't have a any firm rules on what happens here, but I expect that a little investigation would reveal wether this was an accidental listing, or just a spammer trying to get back in. Generally, I think the tossed users are unlikely to protest unless they are innocent.

This is also why we won't take listings from non-members.

--
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