[anti-abuse-wg] an ISP can't do anything?

HI

It seems like XS4ALL is not able to do anything about being blacklisted. 
Obviously the message about handling abuse is not getting through....

cheers
denis
co-chair DB-WG

-------- Original Message --------
Subject: RE: Feedback  Werkingproduct (Email-Id: 6483239)
Date: 2017-02-20 09:51
 From: "XS4ALL Helpdesk - " <helpdesk at xs4all.nl>
To: """denis""" <dw100uk at xs4all.nl>

Dear Denis,

Thank you for your e-mails.

 From your e-mails I understand that you are now able to receive e-mails 
from a mailinglist. But it isn't possible to answer it because it looks 
like xs4all.nl is blacklisted.

Our mailserver and domainname is used by all our customers. If a third 
party is blocking these because they are on a blacklist we cann't do 
anything.

Kind regards,

Technische Helpdesk

XS4ALL Internet bv

Internet: www.xs4all.nl
Contact: www.xs4all.nl/contact
Telefoon: 020 398 76 66

Wist u dat het Service Centre is veranderd? Service Centre is nu Mijn 
XS4ALL. Eenvoudig facturen bekijken of een wijziging indienen? Kijk op: 
https://mijn.xs4all.nl/.