[anti-abuse-wg] What if provider not answering abuse reports?

On Fri, 6 May 2016 10:03:56 +0000
Karim Saif <karimsaif2015 at gmail.com> wrote:
> Thank you Andre.
> It is not spam abuse.
> I have the correct contact information from RIPE database but
> provider is not even acknowledge they received report.
> Karim
> 

There is no onus or responsibility for the provider to do anything though...
(are you certain the traffic is from them?) 

I personally deal mostly with spam abuse at the moment myself and many
of the networks simply do not care and I never hear anything/much in
terms of feedback, of course the very ethical providers example:
hetzner.de etc are very good with providing feedback & keeping clean
network.  I would assume that the DDOS & traffic abuse, etc would
follow the same patterns. 

Maybe if you would give more information about your situation? 
(& detail, as etc) 

Kind Regards

Andre


> On Thu, May 5, 2016 at 3:45 PM, Andre <andre at ox.co.za> wrote:
> 
> > On Thu, 5 May 2016 15:31:25 +0000
> > Karim Saif <karimsaif2015 at gmail.com> wrote:
> > > Hello,
> > > I would like to know if there is procedure to deal with a Network
> > > provider that is not responding to abuse reports on one of their
> > > IPs. Thank you for your time
> > > Karim Saif
> > >
> > Dear Karim,
> >
> > You can report spam abuse here:
> >
> > https://spamcop.net   and/or also here http://spamid.net
> >
> > There is no way to force anyone to listen to your complaints, if
> > enough (different) people / persons / networks complain about the
> > same ip/range then it may affect their reputation. It may also
> > simply be that you are not filing complaints at the correct
> > address/person/people
> >
> > For example: Someone field an abuse report about me, to myself
> > today... but it was not our IP range, in fact the complainant could
> > not read the email headers properly... - So, there are man ythings
> > to be considered :)
> >
> > I hope this all helps you in some way
> >
> > Kind Regards
> >
> > Andre
> >
> >