[anti-abuse-wg] Sending SPAM

On Thursday 04 July 2013 21.07, Jørgen Hovland wrote:
> Den 7/4/13 8:42 AM, skrev Frank Gadegast:
> > lhcarrara at gmail.com wrote:
> >
> >>
> >> Well, I'm having problems with SPAM from provider OVH.
> >
> > OVH is known to us for ignoring abuse reports and also
> > known here not to invest a lot of work in cleaning their
> > networks.
> >
> > Dont waste your time with them, blacklist their IPs and
> > your done.
> >
> >
> 
> 
> It's rather extreme stating something like that.
> As I understand from the original mail, the contact information for the 
> inetnum is incorrect. You simply send an email to the LIR (OVH) 
> complaining about the incorrect contact information. If they ignore your 
> complaint, you send it to the RIR instead.
> After the LIR or the RIR has corrected the contact information, you can 
> resend your complaint.
> 
> As always, anyone can ignore your spam complaint if it doesn't violate 
> any national law.
> Blacklisting the provider of the offending party is just silly. 
> Blacklist just the spam instead.

I tend to disagree ..
a provider that does not care AT ALL is an infected area that spreads diseases. Until they
clean up one has a better life without their worms. 
If OVH does not feel the pressure they will never act. When their users start complaining 
that they cannot send mail then they might act. If not their users may move to a professional ISP.
This is "the force of the market" , customers choose what gives them "bang for their buck"


> 
> 
> 
> 
> > Kind regards, Frank
> >
> >> I have received
> >> several of them in recent weeks, but not when I am finding solution
> >> complaints. When I started to complain to the email abuse at ovh.net
> >> <mailto:abuse at ovh.net> (that does not work, even), and then the e-mail
> >> suporte at ovh.net <mailto:suporte at ovh.net>, the operator asked me to get
> >> in touch directly with the email abuse that listed in the register of IP
> >> RIPE.NET <http://RIPE.NET>. It is what I have done. But in recent days,
> >> the customer who owns the OVH email spam-control at hospedagemgenial.com.br
> >> <mailto:spam-control at hospedagemgenial.com.br> been sending me various
> >> SPAM. But this email (spam-control at hospedagemgenial.com.br
> >> <mailto:spam-control at hospedagemgenial.com.br>) does not exist, so my
> >> complaints are not enough. So, I began to denounce the SPAM directly to
> >> OVH, but nothing was done. I keep getting these SPAM. I do not know if
> >> they do not have infrastructure to filter it, or do not want to block
> >> the account of spamming, but keep getting the messages.
> >> To my enchegar things, when a carrier sells a framework for sending
> >> emails advertising (fancy name for SPAM), it is also responsible for
> >> such transmission. I did not ask her client (the
> >> spam-control at hospedagemgenial.com.br
> >> <mailto:spam-control at hospedagemgenial.com.br>) send me SPAM. These
> >> customers simply take our e-mail who knows where and start sending us
> >> spam. And when we complained, the provider does nothing.
> >> I can not stand staying receiving such messages, do not want to receive
> >> and do not want to be made a fool by clicking on "click here to
> >> unsubscribe" because I know I'll keep getting spam from the same
> >> company, only one other product.
> >> Wish you could help me make a formal complaint about the sending of SPAM
> >> opereradora OVH or, if not the responsibility of you, if you could show
> >> me how it should be done.
> >> Thank you for your attention.
> >> Henrique
> >
> >
> 
> 
> 
> 
> 

-- 
        Peter Håkanson   

        There's never money to do it right, but always money to do it
        again ... and again ... and again ... and again.
        ( Det är billigare att göra rätt. Det är dyrt att laga fel. )