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[anti-abuse-wg] Sending SPAM
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Frank Gadegast
ripe-anti-spam-wg at powerweb.de
Thu Jul 4 08:42:00 CEST 2013
lhcarrara at gmail.com wrote: > > Well, I'm having problems with SPAM from provider OVH. OVH is known to us for ignoring abuse reports and also known here not to invest a lot of work in cleaning their networks. Dont waste your time with them, blacklist their IPs and your done. Kind regards, Frank > I have received > several of them in recent weeks, but not when I am finding solution > complaints. When I started to complain to the email abuse at ovh.net > <mailto:abuse at ovh.net> (that does not work, even), and then the e-mail > suporte at ovh.net <mailto:suporte at ovh.net>, the operator asked me to get > in touch directly with the email abuse that listed in the register of IP > RIPE.NET <http://RIPE.NET>. It is what I have done. But in recent days, > the customer who owns the OVH email spam-control at hospedagemgenial.com.br > <mailto:spam-control at hospedagemgenial.com.br> been sending me various > SPAM. But this email (spam-control at hospedagemgenial.com.br > <mailto:spam-control at hospedagemgenial.com.br>) does not exist, so my > complaints are not enough. So, I began to denounce the SPAM directly to > OVH, but nothing was done. I keep getting these SPAM. I do not know if > they do not have infrastructure to filter it, or do not want to block > the account of spamming, but keep getting the messages. > To my enchegar things, when a carrier sells a framework for sending > emails advertising (fancy name for SPAM), it is also responsible for > such transmission. I did not ask her client (the > spam-control at hospedagemgenial.com.br > <mailto:spam-control at hospedagemgenial.com.br>) send me SPAM. These > customers simply take our e-mail who knows where and start sending us > spam. And when we complained, the provider does nothing. > I can not stand staying receiving such messages, do not want to receive > and do not want to be made a fool by clicking on "click here to > unsubscribe" because I know I'll keep getting spam from the same > company, only one other product. > Wish you could help me make a formal complaint about the sending of SPAM > opereradora OVH or, if not the responsibility of you, if you could show > me how it should be done. > Thank you for your attention. > Henrique -- Mit freundlichen Gruessen, -- PHADE Software - PowerWeb http://www.powerweb.de Inh. Dipl.-Inform. Frank Gadegast mailto:frank at powerweb.de Schinkelstrasse 17 fon: +49 33200 52920 14558 Nuthetal OT Rehbruecke, Germany fax: +49 33200 52921 ======================================================================
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