[anti-abuse-wg] spam definition

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Frank Gadegast wrote:

> Why that ?
> 
> A abuse complain is a abuse complain and belongs to this discussion.
> The question is, how the member has to handle it.
> 
> Give me details and ideas instead of "washing" it away ...

In the four years I've been sitting behind our rather busy abuse mailbox
we've had questions like:

"Your customer published something I don't agree with. Take their
website down now!"

"Someone broke into my office, please could you send the security staff
around sometime today".

"My ex boyfriend is really annoying me, please tell him to stop
e-mailing me".

"I was playing CS2 with a ping time of 15ms, now 14ms, helpz!"

"My internet activity is being traced by the Illuminati using your
network, please help me. There's an albino monk at my door!"

None of these are cases of *network* abuse, even though the often end up
in an abuse mailbox, and so outside the scope of the address.

HTH,

James

- --
James Davis	+44 1235 822 229    	   PGP: 0xD1622876
JANET CSIRT	0870 850 2340	        (+44 1235 822 340)
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