[address-policy-wg] RE: [policy-announce] 2006-04 New Policy Proposal (Contact e-mail Address Requirements)

Hi,

In case system is hacked you can't send mail with same probability as
fill web form ;) May be you can - may be you can't.

So please do phone call on case of real emergency.

Gert Doering wrote:
> Hi,
> 
> On Thu, Aug 24, 2006 at 10:30:21AM +0200, Koepp, Karsten wrote:
>> It is not overdemanded to fill in a form if you ask
>> someone to spend working time solving your problem.
> 
> I find it very annoying.  
> 
> Some ISP's users are misbehaving (e.g. because they have been hacked), 
> I send the ISP a very detailed log file, and get back a "please fill in 
> our (completely unsuitable for the job) web form!!" auto-response.
> 
> I *do* see the other side - but just referring people to a web form, or
> (which is even worse) not handling abuse complaints at all can not be the 
> right answer either.
> 
> Gert Doering
>         -- NetMaster


-- 
WBR,
Max Tulyev (MT6561-RIPE, 2:463/253 at FIDO)