[ris-int] Re: (ris) ticketing systems
Arife Vural arife at ripe.net
Thu Jun 24 12:06:18 CEST 2004
> My wishlist for RIS (and if/when it moves to xrtt, OPS) ticketing > system is to be able to check the status and all correspondence > on a particular ticket, regardless of receiving yes or all > e-mail coming in to the queue. This is the funtionality I expect to see as well. I have already sent a request to SED to allow people (who are in ris list) to use xrtt. When they enable it, I assume you would be able see all RIS related tickets. > > For the *current* ops ticketing system one can see the status > via the iii pages, or by doing a "req -show <ticketno>" on the > command line (and "reqq" shows open ticket queue) > > I don't know xrtt, but similar functionality would be quite nice. Me neither. In SED, I guess only Timur looks like the guru of xrtt. Arife
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