RIPE NCC Website Restructuring Project

Dear colleagues,

In 2014, we will be working on a project to restructure the RIPE NCC
website to provide a better web experience for our users. This project
comes in response to feedback received via the RIPE NCC Survey 2013 and
various other feedback mechanisms.

The specific action items identified in the survey were to:
- Improve navigation, structure and usability
- Improve the search functionality

Work on the website will take place throughout 2014, and we will
involve RIPE NCC members and the RIPE community in the project at
various stages. We'll be asking for feedback via a survey on our
website, conducting interviews with users and reporting back at all
stages on developments.

 From next week, we will also deploy a web analytics tool on our website
to help us better understand how it is being used. We will use Piwik for
this purpose, free/open-source software that is installed on our own
servers. The information gathered will be anonymised, it will not leave
our network and the software will obey the "Do Not Track" option for
those who would prefer not to have their activity on the website
measured. The data will be used solely to help us improve the website.

More information on Piwik is available at:
http://piwik.org/

All the feedback on the website received in the RIPE NCC Survey 2013,
including the full list of action areas for the RIPE NCC, is available at:
https://www.ripe.net/lir-services/member-support/info/surveys/ripe-ncc-survey-2013

If you have any questions or comments about the project, please let me know.

Kind regards,

Mihnea-Costin Grigore
Web Services Team Leader
RIPE NCC