Update on the RIPE NCC Survey 2013

Dear colleagues,

I'd like to give you an update on the RIPE NCC Survey 2013.

Firstly, I would like to thank all those who responded to the survey. 
Over 3,000 people from 114 countries participated, including from 75 of 
the 76 countries in our service region. This is by far the biggest and 
most diverse response we've had to any of our surveys. Most importantly, 
it gives us a huge amount of feedback on our services and activities 
which we can use to improve our offerings and develop our strategy for 
the years ahead.

Work on the RIPE NCC Survey 2013 began with focus groups and interviews 
that were carried out by independent consultants Desiree Miloshevic and 
John Earls. The questions in the survey come mainly from the concerns 
and areas of interest raised in these meetings by members of the RIPE 
NCC and other interested parties such as government and law enforcement 
representatives.

The survey itself was conducted on our behalf by the Oxford Internet 
Institute (OII). The OII has sent the raw survey data with all 
identifying information removed to the RIPE NCC. All the raw statistical 
data and open comments will be included in the main survey report, which 
will be shared by the OII in the coming weeks. A report on the focus 
groups and interviews written by the independent consultants will also 
be included with the survey report.

We are currently using the survey data to develop the Draft RIPE NCC 
Activity Plan and Budget 2014. This document outlines all the activities 
the RIPE NCC proposes to undertake in 2014, along with their associated 
costs. It will be published and announced to the membership in 
September. Members will be asked to discuss and give feedback on the 
Draft Activity Plan and Budget via the members-discuss mailing list. The 
document will be further discussed at the RIPE NCC General Meeting, 
which takes place on 16 October 2013. The RIPE NCC Executive Board will 
incorporate the feedback received into the final Activity Plan and 
Budget, which will be finalised in December.

If you have any questions about the survey, or the Draft Activity Plan 
and Budget, please respond to this email.

Kind regards,

Axel Pawlik
Managing Director
RIPE NCC