gboonie, Indeed you are right, I had the impression some thing else is breaking it, I did modify and got my results. rg, kiran ----- Original Message: com234.484.306 --------------------------------- From: Dave . (gboonie@gmail.com) To: kiran.gunana@colruytgroup.com Copy: ripe-atlas@ripe.net Subject: Re: [atlas] any clue rtt unreachable packet loss 100% com234.476.249 Date: 24 June 2019 (09:35) <div dir="ltr">Hi, <div> </div> <div>Your destination is not responding to ICMP (ping/traceroute). This is not an Atlas issue.</div> <div> </div> <div>Dave</div> </div> <div class="gmail_quote"> <div class="gmail_attr" dir="ltr">Op ma 24 jun. 2019 om 08:50 schreef <<a target="_blank" href="mailto:kiran.gunana@colruytgroup.com" target="_blank">kiran.gunana@colruytgroup.com</a>>:</div> <blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"> Hello, Can some one help me with the reason behind me always getting RTT unreachable and packet loss 100% for every probe I choose to monitor one our service from internet in belgium. Is there something I am not doing right or can guid me a better way of doing it. Even though there is 100% packet loss , my credit balance is still being consumed. <img alt="inline_55_1561359035868_0.png" height="279" src="cid:16b8868b8fdcb38b7b31" style="width: 435px; height: 250px;" width="777" /> Kiran Gunana Network Engineer <a target="_blank" href="mailto:kiran.gunana@colruytgroup.com" target="_blank">kiran.gunana@colruytgroup.com</a> T +32 2 363 55 45 (Ext : 55711) Colruyt Group Edingensesteenweg 196 - 1500 Halle <a target="_blank" href="http://www.colruytgroup.com/" target="_blank">www.colruytgroup.com</a> <a target="_blank" href="https://www.linkedin.com/company/16721?trk=tyah&trkInfo=clickedVertical%3Acompany%2CentityType%3AentityHistoryName%2CclickedEntityId%3Acompany_company_16721%2Cidx%3A0" target="_blank">LinkedIn</a> <a target="_blank" href="https://twitter.com/colruytgroup" target="_blank">Twitter</a> <div style="border-width:1pt medium medium;border-style:solid none none;border-right-color:initial;padding:1pt 0cm 0cm;border-top-color:windowtext;border-left-color:initial;border-bottom-color:initial"> Dit bericht is onderworpen aan de voorwaarden beschikbaar op <a target="_blank" href="http://www.colruytgroup.com/nl/algemene-voorwaarden" target="_blank">onze website</a> </div> Ce message est soumis aux conditions disponibles sur <a target="_blank" href="http://www.colruytgroup.com/fr/conditions-g%C3%A9n%C3%A9rales" target="_blank">notre site web</a> This message is subject to the terms and conditions available on <a target="_blank" href="http://www.colruytgroup.com/en/terms-use" target="_blank">our website</a> </blockquote> </div> <div style="border-right: medium none; padding-right: 0cm; border-top: windowtext 1pt solid; padding-left: 0cm; padding-bottom: 0cm; border-left: medium none; padding-top: 1pt; border-bottom: medium none; mso-element: para-border-div; mso-border-top-alt: solid windowtext .5pt"><p class="MsoNormal" style="border-right: medium none; padding-right: 0cm; border-top: medium none; padding-left: 0cm; padding-bottom: 0cm; margin: 0cm 0cm 0pt; border-left: medium none; padding-top: 0cm; border-bottom: medium none; mso-border-top-alt: solid windowtext .5pt; mso-padding-alt: 1.0pt 0cm 0cm 0cm">Dit bericht is onderworpen aan de voorwaarden beschikbaar op <a target="_blank" href="http://www.colruytgroup.com/nl/algemene-voorwaarden" target="_blank">onze website</a><o:p></o:p></div>Ce message est soumis aux conditions disponibles sur <a target="_blank" href="http://www.colruytgroup.com/fr/conditions-g%C3%A9n%C3%A9rales" target="_blank">notre site web</a><o:p></o:p>This message is subject to the terms and conditions available on <a target="_blank" href="http://www.colruytgroup.com/en/terms-use" target="_blank">our website</a><o:p></o:p>