[atlas] #6262 Disconnectted

Hi Stanish,

The "DNS Problem Suspected" tag is set when the Atlas back-end doesn't 
see SOS messages. Probe/anchor sends SOS messages by means of DNS when 
it is about to connects to the registration server.

The last SOS message from your anchor was received 
2017‑09‑12T09:47:18.115Z while it reconnected 2 times since then. That 
suggests the diag system that your anchor has some DNS issues.

If you needs further assistance bringing your anchor online I would 
suggest you to create a ticket.

Best regards
/vty



On 1/12/18 9:23 AM, Stanish Stanishev wrote:
> Hello,
> Yesterday i got a notification that one of the our Anchors  - #6262 has disconnected from Atlas. According to its Current Status info  - DNS Problem Suspected. I see the anchor is configured to use the following DNS Resolvers  - 8.8.8.8 and 2620:74:1b::1:1.
>
> The anchor responds to pings and is reachable from the world. Also the resolvers 8.8.8.8 are 2620:74:1b::1:1 reachable from the anchor's uplink router.
>
> So apart from checking the anchor's connectivity and DNS resolvers I don't have much left to do in order to get the anchor connected again.
>
> Has anyone faced this situation before ?
>
> Thanks
> Stanish
>
>
> Sent via RIPE Forum -- https://www.ripe.net/participate/mail/forum
>

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