[atlas] Probe claimed to be offline

Hi Andre and others that experienced this,


On 21/04/2018 16:59, Andre Heinrichs wrote:
> Hi,
>
> my probe #29384 is reported as offline since the last network
> reconnect last night. According to the probe LEDs all looks okay
> (nothing is blinking, in the order of the FAQ they are On, off, on,
> on, on). But the website reports the probe as offline. Just the data
> plot ("Connection & Traffic") shows that the probe sends something
> out. I've already tried several reboots, did the USB reinitialization
> (twice, I tried a different USB storage as well) and I've also
> rebooted my FritzBox. All to no success. BTW: I've not been seeing SOS
> requests since I last reinitialized the USB in January when the probe
> was reported as offline as well. At least the USB-less boot showed up
> there.
>
> Is anyone else seeing this kind of problem? Is it a known problem
> somewhere? Or is there something else I could still try?

We became aware of a problem last night and we believe we have found the
main issue.
The system is now catching up and slowly stabilising again.

We'll have a full post-mortem sometime tomorrow.

No action from hosts is necessary at this time.

Kind regards,

Johan ter Beest
RIPE Atlas Team
>
>
> TIA,
> Andre.
>
>

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