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[atlas] probe tagged as "Hardware problem suspected"
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sarah.wassermann at student.ulg.ac.be
sarah.wassermann at student.ulg.ac.be
Sun Jan 24 14:37:49 CET 2016
Hi, My probe (probeID: 24102) got tagged as "Hardware problem suspected" 2 weeks ago (and has also been disconnected since 2 weeks) and I am unable to bring it back to life again... (I am not an expert regarding hardware problems, so I will not be able to address the issue; restarting the router and plugging it out/back in didn't help). This probe behaved a bit strangely since the beginning: it disconnected itself for a few minutes per day without any reason, but I didn't pay much attention to that. Unfortunately, I need credits to conduct my research. Is it possible to order a new probe and to send this probe to RIPE? Maybe they can fix the problem and send the probe to someone who is interested in hosting a one? Thanks! Sarah Wassermann
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