[atlas] 3rd generation probe doesn't appear as online

Hello,
dead external USB flash can be also one of reasons (I had such issue).
You can try replace it with new one.

With regards,
Daniel

On 8.10.2015 03:28, Thiago Ayub wrote:
> Hi,
> 
> 
> I receive a week ago our first probe but I'm unable to make it appear
> as online at the website. I can see it requests DHCP, it gets an IP
> address (NATed), it does some measurements (like HTTP and NTP)
> successufly but at atlas.ripe.net it is listed as 'Never online'. It
> rebooted around 3 times in the last week and each time was kept as
> least 24h in a row with no power down or cable disconnect.
> 
> The MAC ADDRESS at the website matches with the MAC ADDRESS labeled in
> the probe.
> 
> How should I proceed to get this fixed?
> 
> 
> Best regards,
> 
> 
> Thiago Ayub
> 

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