[atlas] Huge credit debit

On 10/11/2013 at 2:59 PM Robert Kisteleki wrote:

|(... and now also sending the missing part of this mail ...)
|
|> Update: so far we haven't identified the root cause of the
problem.
|However,
|> in order to prevent the issue form reoccuring, we deployed an
emergency
|> update of the billing code that includes sanity checks about the
charges
|and
|> refuses to bill unreasonable amounts. (This piece of code was
scheduled
|for
|> deployment after the RIPE76 meeting.)
|> 
|> We also identified overcharged measurements and provided
compensation for
|> these.
|We believe this covers virtually all of the affected measurements.
|
|We plan to give you another update tomorrow, once we're through 2-3
more
|billing cycles.
|
|Regards,
|Robert Kisteleki
|for the RIPE Atlas team
=============


Thanks for the follow-up.