[ncc-services-wg] ops help at RIPE meetings

On Tue, Oct 16, 2012 at 08:00:43PM +0100, Jim Reid wrote:
> On 16 Oct 2012, at 18:57, Randy Bush wrote:
>
>>> We noticed that attendees seemed reluctant to report issues to the
>>> RIPE NCC operations team during the RIPE meeting
>>
>> there is no visible clue on how to do this.  e.g. no ops help desk or
>> 'get tech help' signage pointing to the noc.
>
> Randy, I'm surprised you think such signage or clue is needed because the 

Randy is right. I was also affected by the problem, but I was sure that
this is either my problem or a broken AP (since I noticed the problem in
only one location - the nearby of the NCC desk). Nice info on the
flipchart in the lobby about problems (and possibly about searching for
a affected people) could help.

> meeting bumf clearly says how to spot the NCC's ops people. It's usually 
> mentioned in the opening plenary too.

Piotr

-- 
gucio -> Piotr Strzyżewski
E-mail: Piotr.Strzyzewski at polsl.pl