[ncc-services-wg] New RIPE NCC Procedural Document Available

At 16:53 16/07/2009 +0200, Andrea Cima wrote:

>[Apologies for duplicate emails]
>
>Dear Colleagues,
>
>The RIPE NCC has published a new RIPE NCC procedural document:
>ripe-475, "Independent Internet Number Resources ­ Contractual
>Relationship Changes between sponsoring LIR and End User"
>
>This document describes the steps to be taken when there are changes in
>the contractual relationship between the End User of independent
>Internet number resources and the sponsoring Local Internet Registry
>(LIR). It also describes the scenarios in which the RIPE NCC may
>de-register independent Internet number resources and what happens to
>those resources once they are de-registered.
>
>The new document is available at:
>http://www.ripe.net/ripe/docs/ripe-475.html

I'd like to once again raise this issue which I did a year ago and did not 
get sufficient answers.  Here are two scenerios that are happening:

- scenerio 1: I have marked a resource as "not my end user", yet RIPE 
responds as follows when I request that they move the resource from my LIR 
to the new sponsoring LIR:
"We haven't received any documentation yet.
Please inform the End User of ASxxxxx to ask from their new LIR to
submit the transfer request in a new ticket in
enduser-contract at ripe.net."
I think after a year and about a dozen emails to the old user and the new 
sponsoring LIR I have gone beyond my responsibility on this matter.  What 
does RIPE intend to do with those resources that the new sponsoring LIR or 
the end user just can't be bothered to do the registration change?  If I 
mark a resource as "not my end user", why are they asking "please inform 
the end user..."

- scenerio 2: I have marked a resource as "not my end user" and have heard 
from the end user that they have walked away from the resource.  I have 
requested that RIPE delete this resource yet the answer I get from RIPE is
"We did not receive any reply from the End User, so we
can not return ASxxxx to the free pool without their confirmation.
We will send another reminder to the End User."
The end user will never respond since they no longer exist or don't care to 
respond.  At what point will RIPE reclaim the resource?

I think there should be clear written procedures for these cases.

Regards,
Hank