[ncc-services-wg] ripe rejecting "valid" e-mail

Manuel Valente wrote:
> I take note of your proposal to allow requesters to receive this
> information by other means than faxes. I think it's valuable because
> it allows for more flexibility in the service that we provide to the
> members and, from a technical point of view, would not represent a
> problem for us to implement. But I would comment that, for instance,
> using a paper letter would require a staff member at the RIPE NCC to
> actually print the letter, stuff it in an envelope and send it.

Er, perhaps you have got matters confused ?

Can you please explain to me who works for who here ?

Your objective should *NOT* be to minimise the work for RIPE staff but to
provide a service - at economical cost - to the members who pay for it.

If you can propose such a fully automated system that no staff are actually
required for anything, then well done; I look forward to the membership fee
going towards zero. If you are just trying to make life easy for yourselves,
I am against this.

Again, please remember who works for who.

> I would like the opinion of the other members on the proposal,
> considering its potential impact on the utilisation of the resources
> of the RIPE NCC.

Does anyone else care ?

Peter