<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Dear members,<br class=""><br class="">We received requests for clarifications on our closure procedure for<br class="">2020 and invoicing for 2021.<br class=""><br class="">Any valid request made before the end of 2020 to close an LIR account<br class="">will mean that the account in question will not be charged in 2021.<br class="">Policy transfers and changes in business structure that lead to the<br class="">closure of an LIR account will also not be charged in 2021 provided the<br class="">request is made to us with all necessary information before the end of<br class="">the year and the intention to close the account is confirmed to us in<br class="">our follow-up communication to the request. With policy transfers, the<br class="">resources must be transferable at the time of the request.<br class=""><br class="">Automated invoices will be corrected for valid requests processed after<br class="">31 December 2020. But we kindly ask you to complete closure requests,<br class="">policy transfers and notifications of changes in business structure in<br class="">time so we avoid sending the automated invoice in Q1 2021. This reduces<br class="">unnecessary administrative burden for ourselves and for members.<br class=""><br class="">If you still need any further information, do not hesitate to contact us<br class="">at <<a href="mailto:ncc@ripe.net" class="">ncc@ripe.net</a>>.<br class=""><br class="">Kind regards,<br class="">Henriette van Ingen</body></html>