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[ncc-announce] [service] Report on Wednesday's Outage
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Brian Riddle
briddle at ripe.net
Fri Jan 10 13:50:44 CET 2014
Dear colleagues, We are currently upgrading our network. On Wednesday, between 15:42 and 17:27 (UTC+1), while performing a clean-up operation on our network equipment, we experienced an outage on our network which affected our virtual environment. This caused a number of our services to be unavailable for a period of time, ranging from 20 minutes to 1 hour and 45 minutes. Major services affected: 15:42 - 16:02 Internal network 15:42 - 16:08 RIPE Database 15:42 - 16:50 LIR Portal 15:42 - 16:55 www.ripe.net 15:42 - 17:27 RIPE Labs Major services not affected: DNS, K-root. As a result, we are reviewing our network maintenance procedures to minimise the risks of this occurring again. We apologise for any inconvenience that this may have caused. Kind regards Brian Riddle IT Manager RIPE NCC
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