<html><head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
  </head>
  <body>
    <p>If people had to pay for such services directly, instead of an
      indirect membership fee, I bet the majority of people wouldn't
      find these services useful. I for one, do not find Atlas to be
      useful. My probe was temperamental and eventually stopped working
      altogether several years ago. A replacement request was refused.
      We're talking about a re-flashed 10 euro WiFi AP. I haven't looked
      at Atlas since.<br/>
    </p>
    <p>It wasn't so long ago I saw a number of requests on the RIPE
      forum for extra credits. RIPE staff took an excess of a month to
      respond with free credits to those individuals, which raises
      further concerns. Concerns about what the staff are actually
      doing, further how credits can be handed out for a service that
      costs members indirectly.</p>
    <p><br/>
    </p>
    <p><br/>
    </p>
    <div class="moz-cite-prefix">On 4/26/23 18:44, Kaj Niemi wrote:<br/>
    </div>
    <blockquote type="cite" cite="mid:AM7P194MB0756206A17749AA25E9994ACCB659@AM7P194MB0756.EURP194.PROD.OUTLOOK.COM">
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/>
      <div dir="ltr">
        <div style="">
          <div>
            <div dir="ltr">
              <div dir="ltr" style="">I think that, if you read the
                backlog of emails, some people feel that some sets of
                services aren’t useful to them for whatever reason(s).<span></span></div>
              <div dir="ltr" style=""><br/>
              </div>
              <div dir="ltr" style="">To state<span style="font-size:
                  inherit;"> my own position clearly - I feel like most
                  services beyond basic LIR aren’t something I’d be
                  willing to pay for but right now I must. From my point
                  of view, RIPE is a fixed business cost which I must
                  have but cannot second source on this continent or
                  replace if I am unhappy (please do not suggest
                  changing RIR to another continent). I’m mostly unhappy
                  with the ever-increasing budget which results in what
                  I call “mission creep”. <span style="background-color:
                    rgb(255, 255, 255); text-decoration: none; display:
                    inline !important;">Perhaps that can be read between
                    the lines in my writing as well.</span><span></span></span></div>
              <div dir="ltr" style=""><span style="font-size: inherit;"><br/>
                </span></div>
              <div dir="ltr" style="">Just because I don’t feel I get
                something out of RIPE doesn’t mean you or someone else
                wouldn’t. My suggestions are only that, hopefully
                creative alternatives to keep such a service around
                while considering my views as well.<span></span></div>
              <div dir="ltr" style=""><span id="ms-outlook-ios-cursor"></span><br/>
              </div>
              <div dir="ltr" style=""><br/>
              </div>
              <div dir="ltr" style=""><br/>
              </div>
            </div>
          </div>
          <div id="ms-outlook-mobile-signature">
            <div><br/>
            </div>
            <div><br/>
            </div>
            <div style="direction:ltr">Kaj</div>
            <div><br/>
            </div>
            <div style="direction:ltr">Sent from my iPhone</div>
          </div>
        </div>
      </div>
      <hr style="display:inline-block;width:98%" tabindex="-1"/>
      <div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Misak
          Khachatryan <a class="moz-txt-link-rfc2396E" href="mailto:m.khachatryan@gnc.am"><m.khachatryan@gnc.am></a><br/>
          <b>Sent:</b> Wednesday, April 26, 2023 8:04:28 PM<br/>
          <b>To:</b> Kaj Niemi <a class="moz-txt-link-rfc2396E" href="mailto:kajtzu@basen.net"><kajtzu@basen.net></a><br/>
          <b>Cc:</b> <a class="moz-txt-link-rfc2396E" href="mailto:members-discuss@ripe.net"><members-discuss@ripe.net></a>
          <a class="moz-txt-link-rfc2396E" href="mailto:members-discuss@ripe.net"><members-discuss@ripe.net></a><br/>
          <b>Subject:</b> Re: [members-discuss] [ncc-announce] [GM]
          Consultation on RIPE NCC Charging Scheme</font>
        <div> </div>
      </div>
      <div>
        <div dir="ltr">Kinda strange that people suggest RIPE to ask
          money for free services which they think will reduce
          membership fees. But these services, if they are needed by
          anyone, or let's say by most, will become just another
          indirect membership fee. Or if too few of the members will pay
          for them, we just lose all these "nice to have services" due
          to lack of funding.<br clear="all"/>
          <div><br clear="all"/>
            <div>
              <div dir="ltr" class="x_gmail_signature" data-smartmail="gmail_signature"><br/>
                Best regards,<br/>
                Misak Khachatryan,<br/>
                Network Administration and<br/>
                Monitoring Department Manager,<br/>
                <br/>
                GNC- ALFA CJSC<br/>
                1 Khaghaghutyan str., Abovyan, 2201 Armenia<br/>
                Tel: +374 60 46 99 70 (9670),<br/>
                Mob.: +374 55 19 98 40<br/>
                URL:    <a href="http://www.rtarmenia.am/" originalsrc="http://www.rtarmenia.am/" shash="G4tR5XHOWryzNM4K/hBJS/Fe2w96H+CERzRe4BPJMGzI/5X2IYvonHRuoOfkSMWi0xCrRzg4UdBFV+HK9vOfl4Hho+Sfp2PwwX9s4lV6+apKyxfdVj0la4I9pOQlEg1ZJaO6eXAtRLPerp+EXSAanA+bRXiCRZ1Z1hGDQj31+u0=" target="_blank" moz-do-not-send="true">www.rtarmenia.am</a></div>
            </div>
            <br/>
          </div>
        </div>
        <br/>
        <div class="x_gmail_quote">
          <div dir="ltr" class="x_gmail_attr">On Wed, Apr 26, 2023 at
            6:59 PM Kaj Niemi <<a href="mailto:kajtzu@basen.net" moz-do-not-send="true" class="moz-txt-link-freetext">kajtzu@basen.net</a>>
            wrote:<br/>
          </div>
          <blockquote class="x_gmail_quote" style="margin:0px 0px 0px
            0.8ex; border-left:1px solid rgb(204,204,204);
            padding-left:1ex">
            <div class="x_msg-7710360405823863877">
              <div style="" lang="EN-US">
                <div class="x_m_6715835030769765791WordSection1">
                  <p class="x_MsoNormal">FWIW, the latest EB minutes can
                    be found here [1] and pertain to what options for
                    voting on the charging model will be presented at
                    the GM in May. Everyone might want to take a look at
                    it.</p>
                  <p class="x_MsoNormal"> </p>
                  <p class="x_MsoNormal"> </p>
                  <p class="x_MsoNormal">[1] <a href="https://www.ripe.net/about-us/executive-board/minutes/2023/minutes-166th-executive-board-meeting" originalsrc="https://www.ripe.net/about-us/executive-board/minutes/2023/minutes-166th-executive-board-meeting" shash="aDDfA7CupOXvwEoFMI4yqK/C4rnRi6VW6Bd+6FmTtGToOE2anr4sZcyI2S6ieeqSGDvs04vkYCFD67EuQkSQAKmtQ+rF5jYNy2r6r2oAT0A3s1luUYD/U1wA1uLJ8i+wrPpyMsa9Yq7PffdB02b/FeJJTpITSUZKLmI8G+sFZcA=" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">
https://www.ripe.net/about-us/executive-board/minutes/2023/minutes-166th-executive-board-meeting</a></p>
                  <div>
                    <div id="x_m_6715835030769765791divtagdefaultwrapper">
                      <div>
                        <p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; color:black"> </span></p>
                        <p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; color:black"> </span></p>
                      </div>
                      <div>
                        <p class="x_MsoNormal" style="background:white"><span style="font-size:12pt; color:black"> </span></p>
                      </div>
                    </div>
                  </div>
                  <p class="x_MsoNormal"><span style="font-size:12pt;
                      color:black">Kaj</span></p>
                  <div>
                    <div style="border-color:rgb(225,225,225)
                      currentcolor currentcolor; border-style:solid none
                      none; border-width:1pt medium medium; padding:3pt
                      0in 0in">
                      <p class="x_MsoNormal"><b>From:</b> Kaj Niemi <br/>
                        <b>Sent:</b> Wednesday, April 26, 2023 12:47<br/>
                        <b>To:</b> Randy Bush <<a href="mailto:randy@psg.com" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">randy@psg.com</a>>;
                        Paul Newton <<a href="mailto:paul.newton@f4rn.org.uk" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">paul.newton@f4rn.org.uk</a>><br/>
                        <b>Cc:</b> Sander Steffann <<a href="mailto:sander@steffann.nl" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">sander@steffann.nl</a>>;
                        Gert Doering <<a href="mailto:gert@space.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">gert@space.net</a>>;
                        <<a href="mailto:members-discuss@ripe.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">members-discuss@ripe.net</a>>
                        <<a href="mailto:members-discuss@ripe.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">members-discuss@ripe.net</a>><br/>
                        <b>Subject:</b> RE: [members-discuss]
                        [ncc-announce] [GM] Consultation on RIPE NCC
                        Charging Scheme</p>
                    </div>
                  </div>
                  <p class="x_MsoNormal"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Hi,</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">It
                    would probably be better to not single out a
                    specific service to get rid of just like that but
                    instead objectively look at the services NCC
                    provides
                    <i>and should provide as part of the service
                      commitment to its membership.</i> To figure out
                    whether they really are something a RIR should do as
                    part of its
                    <i>basic services for LIRs</i> or services that are
                    value-add. Some of these services can be categorized
                    as being in the interest of the public, like the
                    K-root.
                  </p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">On the
                    other hand, I don't think anything prohibits
                    charging for other services, if NCC truly wanted.
                    Some of the charging models want to introduce
                    transfer fees, for example, and I do believe people
                    pay for RIPE meetings, too.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Thinking
                    creatively about some of the things mentioned:</p>
                  <ul style="margin-top:0in" type="disc">
                    <li class="x_m_6715835030769765791MsoPlainText">Training
                      and certs
                      <ul style="margin-top:0in" type="circle">
                        <li class="x_m_6715835030769765791MsoPlainText">This
                          is a topic where there could actually be a
                          possibility of upselling
                          <ul style="margin-top:0in" type="square">
                            <li class="x_m_6715835030769765791MsoPlainText">many
                              companies have training budgets</li>
                            <li class="x_m_6715835030769765791MsoPlainText">many
                              allow employees to choose how to spend
                              rather freely (subject to line manager
                              approval, etc.)</li>
                          </ul>
                        </li>
                        <li class="x_m_6715835030769765791MsoPlainText">NCC
                          has 14 FTEs doing developing <i>
                            and doing</i> training, spending around 2
                          million annually on development of said
                          services</li>
                        <li class="x_m_6715835030769765791MsoPlainText">One
                          would assume that there would at least be some
                          kind of payback or plan on how to recoup the
                          costs over time</li>
                        <li class="x_m_6715835030769765791MsoPlainText">Looking
                          at 2022 financials, at most certifications
                          were a 98k euro business in 2022 but since NCC
                          sold voucher bundles lets assume generously
                          that 50k of revenue was attributable to 2022
                          and the other half is classed as future
                          revenue.</li>
                        <li class="x_m_6715835030769765791MsoPlainText">Conclusion:
                          depending on viewpoint the costs are either
                          20x or 40x current revenue
                          <ul style="margin-top:0in" type="square">
                            <li class="x_m_6715835030769765791MsoPlainText">Why
                              should the membership pay for this year
                              in, year out?</li>
                          </ul>
                        </li>
                        <li class="x_m_6715835030769765791MsoPlainText">Suggestion:
                          produce a realistic plan that demonstrates
                          track to, at least, break even for training
                          and certifications that includes spent past
                          costs for X years</li>
                      </ul>
                    </li>
                    <li class="x_m_6715835030769765791MsoPlainText">Network
                      visibility
                      <ul style="margin-top:0in" type="circle">
                        <li class="x_m_6715835030769765791MsoPlainText">According
                          to NCC there are about 10k atlas probes, there
                          is RIS, etc. and people seem to find the data
                          produced genuinely useful</li>
                        <li class="x_m_6715835030769765791MsoPlainText">If
                          the data is useful, it should be possible to
                          quantify its value
                          <ul style="margin-top:0in" type="square">
                            <li class="x_m_6715835030769765791MsoPlainText">if
                              there is value it should be possible to
                              charge for it</li>
                          </ul>
                        </li>
                        <li class="x_m_6715835030769765791MsoPlainText">Suggestion:
                          produce a plan that demonstrates roadmap to
                          breakeven of spent opex for the last X years</li>
                      </ul>
                    </li>
                  </ul>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">As a
                    side benefit one would have also diversify revenue
                    away from being 98% to 90% or so membership fees but
                    at least it would be a start.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Now, if
                    the answers are “we cannot charge for it, people
                    will hate us for being greedy”, “nobody would ever
                    pay for this”, “how can we convince someone to buy
                    when we have given it for free in the past” - I
                    think the issue is again that either people do not
                    truly understand the value of the service or by
                    itself is not valuable enough to anyone. The world
                    is full of obscure sources of data for almost any
                    industry charging for their produced/collected data,
                    why should the networking industry be any different?
                    I do not believe it is. In any case, why should the
                    membership pay for such things?</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Alternatively,
                    one could have “LIR services” package and a “the
                    megacombo supersized LIR services and extra”
                    package. Those who want something beyond the basics
                    can elect to pay for the extra. Of course, for an
                    organization that would sell SaaS and data, the data
                    should be valuable enough that people pay for it
                    year after year. And the services must then be
                    relevant enough that people elect also to pay for
                    them year after year, one cannot simply invent
                    internal projects to keep busy while the money comes
                    in. If one looks at the annual guides, much of the
                    time seems to be spent on internal projects to
                    improve something.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">The
                    ugly truth, however, is that both potentially
                    monetizable services will not be able to cover any
                    larger deficits fees from decreasing membership
                    numbers for quite some years even if they were run
                    with a criterion to at least break even on direct
                    costs. Given enough support a membership desiring to
                    pay less, it would leave as the alternative to
                    <i>reduce</i> <i>expenditure</i> in various ways.
                    What normal companies do when times are tough is
                    first to get rid of consultants. In this case it
                    would reduce costs per member by 255 euro annually
                    or on an annual budgetary level by 12.75%. I’m
                    reasonably sure the almost 200 people working full
                    time can handle things. Similarly, does everyone
                    need to be in Amsterdam and does NCC need to market
                    rates? EU is a large market and there are always
                    alternatives to nearshore within EU. Does NCC really
                    need to have an office in Dubai? Just to name a few.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Lastly,
                    perhaps all of these are great things that should be
                    paid by the membership? Perhaps the real issue at
                    hand is that the 22+ folks in Community Building and
                    Member Engagement, spending 6 million euro inside
                    the External Engagement and Community unit with 42
                    FTEs spending about 10 million euro annually - 1/4<sup>th</sup>
                    of the whole budget - is not able to explain the
                    wonderful benefits to us, so instead some of us send
                    emails on members-discuss list and are seemingly
                    unhappy with the direction things are going? Yeah,
                    dunno, always a possibility.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">Kaj</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">-----Original
                    Message-----<br/>
                    From: members-discuss <<a href="mailto:members-discuss-bounces@ripe.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">members-discuss-bounces@ripe.net</a>>
                    On Behalf Of Randy Bush<br/>
                    Sent: Tuesday, April 25, 2023 04:53<br/>
                    To: Paul Newton <<a href="mailto:paul.newton@f4rn.org.uk" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">paul.newton@f4rn.org.uk</a>><br/>
                    Cc: Sander Steffann <<a href="mailto:sander@steffann.nl" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">sander@steffann.nl</a>>;
                    Gert Doering <<a href="mailto:gert@space.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">gert@space.net</a>>;
                    <<a href="mailto:members-discuss@ripe.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">members-discuss@ripe.net</a>>
                    <<a href="mailto:members-discuss@ripe.net" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">members-discuss@ripe.net</a>><br/>
                    Subject: Re: [members-discuss] [ncc-announce] [GM]
                    Consultation on RIPE NCC Charging Scheme</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    It's beginning to look like rearranging deck chairs
                    on the</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    Titanic. Spot the odd one out (if I've gathered the
                    data correctly)</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    AFRINIC.   $6m</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    LACNIC. $10m</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    APNIC. $22.5m</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    ARIN. $24m</p>
                  <p class="x_m_6715835030769765791MsoPlainText">>
                    RIPE NCC. €42 = $46m</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">now
                    list the services provided to operators by each. 
                    you wanna get rid</p>
                  <p class="x_m_6715835030769765791MsoPlainText">of ris,
                    atlas, many dns services, new engineer education,
                    ...?</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">to
                    compare you will have to fold caida's budget into
                    arin's.  oh, and</p>
                  <p class="x_m_6715835030769765791MsoPlainText">route
                    views's too.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">this
                    discussion sometimes reminds me of the US house of
                    representatives</p>
                  <p class="x_m_6715835030769765791MsoPlainText">debt
                    ceiling discussion.  let's cut everything that does
                    not benefit my</p>
                  <p class="x_m_6715835030769765791MsoPlainText">state,
                    or fossil fuels.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">i am a
                    ripe member because of the real services, open
                    community, etc.</p>
                  <p class="x_m_6715835030769765791MsoPlainText">ya gets
                    what ya pay for.  tanstaafl.</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">randy</p>
                  <p class="x_m_6715835030769765791MsoPlainText"> </p>
                  <p class="x_m_6715835030769765791MsoPlainText">_______________________________________________</p>
                  <p class="x_m_6715835030769765791MsoPlainText">members-discuss
                    mailing list</p>
                  <p class="x_m_6715835030769765791MsoPlainText"><a href="mailto:members-discuss@ripe.net" target="_blank" moz-do-not-send="true"><span style="color:windowtext; text-decoration:none">members-discuss@ripe.net</span></a></p>
                  <p class="x_m_6715835030769765791MsoPlainText"><a href="https://mailman.ripe.net/" originalsrc="https://mailman.ripe.net/" shash="QRkHfQo5Opfr+sY4FYUmhy1Hd0H26uj0Z82mlhPi6nHbV5UHfjUGLXkQs0SSOOFI+uCD7iLytm9jsk2zqY572HCO6MsQothyP2tYcIV6oT7VBnmRnxvH4HBZY22g+6pbA/JORCDGdTPkHvS0HsJ98RrjljSyNWuHXggtXQdxSEU=" target="_blank" moz-do-not-send="true"><span style="color:windowtext; text-decoration:none">https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.ripe.net%2Fmailman%2Flistinfo%2Fmembers-discuss&data=05%7C01%7C%7C406989697a5244df756e08db46233018%7Cd0b71c570f9b4acc923b81d0b26b55b3%7C0%7C0%7C638180889206199751%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=TLZNiRRXDcZQ1HAXfZdTGqH0EFlcgNJgMQ3PlIrDy%2Bg%3D&reserved=0</span></a></p>
                  <p class="x_m_6715835030769765791MsoPlainText">Unsubscribe:
                    <a href="https://lists.ripe.net/mailman/options/members-discuss/kajtzu%40basen.net" originalsrc="https://lists.ripe.net/mailman/options/members-discuss/kajtzu%40basen.net" shash="N+8C1Hsg7XkryLzbTE0ET7+h+KV6vcTLKjJgqNpUqrD4S/yswyrhpEB7BSVg7tORq3WZpU/bMiy3TCstV8gLawBoMs/ZaCqrJStlNN8oUFVL3oD6OacjBA5jZmRac0A94akbaTyPxiBDq79j0562YLrGt0dztIHaPlbTbTRlazU=" target="_blank" moz-do-not-send="true">
                      <span style="color:windowtext;
                        text-decoration:none">https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.ripe.net%2Fmailman%2Foptions%2Fmembers-discuss%2Fkajtzu%2540basen.net&data=05%7C01%7C%7C406989697a5244df756e08db46233018%7Cd0b71c570f9b4acc923b81d0b26b55b3%7C0%7C0%7C638180889206199751%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=iz1ROLVplCGojzJr78CF7yO1mN89ZLWI%2BvD5IM5CkJQ%3D&reserved=0</span></a></p>
                </div>
              </div>
            </div>
          </blockquote>
        </div>
      </div>
    </blockquote>


</body></html>