[members-discuss] New comment - [#6372] Database Abuse

How does the RIPE DB and its current protections (or lack of them) work within the framework of GDPR?

If individual employees contact details are being readily exposed then that could be a serious problem for both us as a LIR and for RIPE.

Regards

Michele


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From: members-discuss <members-discuss-bounces at ripe.net> on behalf of Tim Armstrong <t.armstrong at nerdalize.com>
Date: Tuesday 5 September 2017 at 09:52
To: Catalin Dominte <catalin.dominte at paragon.net.uk>
Cc: "members-discuss at ripe.net" <members-discuss at ripe.net>
Subject: Re: [members-discuss] New comment - [#6372] Database Abuse

I agree entirely.

Yes the list of sales contact ones are quite funny.

On Tue, Sep 5, 2017 at 10:45 AM, Catalin Dominte <catalin.dominte at paragon.net.uk<mailto:catalin.dominte at paragon.net.uk>> wrote:
If RIPE decide to use forms (mainly for abuse reporting), that would be great. Actual email addresses for peering purposes can be gleaned from PeeringDB if one has an account there.

My recent favourite email I get on the ripe addresses is if I am interested in a list of brand new contacts for C level management from various industries. Reported them all as spam, but they never stop.

Catalin Dominte

Network Manager | Paragon Internet Group
Office: +44 (0)1628 200 219<tel:+44%201628%20200219>

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On 5 September 2017 at 09:40:56, Telecoms (telco at intrinsec.com<mailto:telco at intrinsec.com>) wrote:

There is a new comment in the ticket submitted by Tim Armstrong to Cloud Temple - Cloud Operations

Comment added by : Tim Armstrong

Comment Content:
And while we are at it, perhaps we could do something about all the freaking Bots on this mailing list? I just got eight auto-replies!


On Tue, Sep 5, 2017 at 10:35 AM, Tim Armstrong <t.armstrong at nerdalize.com<mailto:t.armstrong at nerdalize.com>> wrote:
Hi all,

Every so often this issue crops up it's ugly head again, RIPE DB abuse is a real problem.
Yet again we are receiving unsolicited sales pitches via an e-mail address we only use for the contact details in our RIPE DB entries.

We've all seen it; people offering to buy IPv4 blocks, people offering to sell IPv4 blocks, DDoS filtering, etc. It's a plague of poorly constructed pitches for services none of us want to waste time reading about. If we want such products, we all know how find them, and yet the e-mails don't stop coming.

I am not one for publicly shaming other members of the community, but if it doesn't stop, I don't see how I have a choice. They need to learn that database abuse leads to boycott.
The database is an operations tool for de-bugging and reporting issues & abuse; not a sales team's list of "potential leads".

I hate to bring this subject up again, but is there really nothing structural we can do about this?
At a minimum we could occlude e-mail addresses from the public DB, instead having public complaint submitted via a webform on the NCC website, requiring the uninitiated to realise this is an abuse / complaint contact, not a sales opportunity.


Thanks,
Tim.

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Tim Armstrong
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Tim Armstrong
Dark Lord of Network Operations
+31 6 175 444 72


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Tim Armstrong
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