[members-discuss] Reverse DNS issue - zone still not working fromripe DNS server

Hi,


> Am 19.06.12 17:18, schrieb [Swift Internet] Jarek Grzabel:
>> I have just read this:
>> https://labs.ripe.net/Members/dfk/timeline-of-reverse-dns-events
>> 
>> And I'm shocked. The whole internet relies on the organization which
>> clearly says:
>> 14:00
>> Discovery that backups are not available
>> 
>> How this is possible ?
> 
> That was my personal "LOL WTF" moment of the day, too. I can vividly
> imagine the huge wave of facepalms that transcended the RIPE offices
> after this discovery.


actually, i like this.
Backups are overrated and even if they exist, when does restoring the data ever work when you really need it to work? :-)
</sarcasm>

Considering the circumstances, i think the handling of the situation was quite good,
and from a technical point of view, i couldn't have done anything better i guess (from what we know up to now).

Of course, for those not on the relevant communication channels like IRC :-), the communication
of what's happening should have been better for a big/long outage like this one, but that's actually my only problem with the whole incident 
(apart from the backup-thing) so far.

Those things happen. I just hope the NCC learns some lessons, we get some more information about the root cause and what's being done to prevent this in the future, and i also hope there won't be too much ranting about this here or during the next AGM from C-Level droids.

-- 
Mit freundlichen Grüßen / Kind Regards

Sascha Lenz [SLZ-RIPE]
Senior System- & Network Architect