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[members-discuss] [ncc-announce] LIR Portal Downtime: Incident Report
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Tim Bruijnzeels
tim at ripe.net
Wed Sep 9 13:33:20 CEST 2009
Dear Colleagues, LIR Portal service has now been restored. The LIR Portal, along with several other RIPE NCC online services, was unavailable from 06:30 - 08:30 (UTC), 9 September 2009. The outage was caused by a faulty switch. We have performed emergency patching to fix the problem for now. A replacement switch will be installed this afternoon between 15:00 - 16:00 (UTC). A five-minute interruption to service is expected when we make this change. We apologise for the inconvience this may have caused for you. We are currently working on a project to migrate the LIR Portal to a new architecture, with improved redundancy, which, when implemented, will reduce the likelihood of such events. Regards, Tim Bruijnzeels LIR Portal Service Manager RIPE NCC
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