[lir-wg] RIPE costs and staffing again

Hi Peter,

I regret that you have reached such a conclusion regarding the RIPE NCC's
operations. The RIPE NCC Hostmasters have worked very hard to significantly
improve and stablise service levels over the last year. The history of the 
level of
service can be seen at:

http://www.ripe.net/ripencc/mem-services/registration/response-times.html

As well as responding to requests for resources, Hostmasters are actively
involved in projects that are clearly assigned and aimed at further improving
efficiency and automation in service delivery.

We continue to work on service improvements and look forward to our
members actively contributing to this process via mailing lists and RIPE
meetings.

Regards,

Paul Rendek
RIPE NCC