[lir-wg] Re: 50% increase in RIPE fees ? Since when ?

At 26 11 2002 09:21 +0100, you wrote:
>Perhaps it is possible for you to inform us about steps which are
>under way on your side to cut down the expenses?

Siegfried,

The outstanding "theme" for the RIPE NCC over the past
years was to get the service levels right. We have invested
a lot of effort and resources into this.

We see that these efforts have resulted in shorter,
more stable response times. This has given us room
to breathe, and tim to plan for real structural changes
in the way we interact with our members. This will
streamline communication, and actually take a lot
of tasks off our hands. The secure web site for members
will become the pivotal tool for this.

Seeing that demand for our services is still on the
rise, despite a much slower growth in membership than
expected, and in line with members' comments we take a
conservative approach with regard to staffing levels.
However, we expect increased efficiency together with
the effect LIRs working through the secure web page,
to have a positive budgetary impact.

When you look at the RIPE NCC budget for the last
few years, you will see that after increases of 31%, 27%
and 21% for the last three years, we have budgeted for
an "inflation correction" of 4% for 2003.

This will give us sufficient resources to accomplish our
tasks and develop our services as requested. Further, to
ensure enduring stability, the 2003 fees will contribute
to the reserves, which will have been diminished during
the course of 2002.

Over the course of 2002 we have kept a close watch
on all expense, and certainly continue to do so.


regards,

Axel