RIPE backlog

Dear Hank,

yes, we currently have a longer than usual (and definitely longer 
than desirable) delay in responding to member's requests for IP 
addresses and AS numbers.

I agree with you that it would have been better to notify the members 
who are suffering this condition.

I would like to apologize for the overlook. Sometimes one gets so 
focused on reducing the wait time, other duties suffer.

Again apologies as we are working to fix the current situation.

regards,
Joao Damas
Head of External Services
RIPE NCC

At 12:47 +0200 5/9/00, Hank Nussbacher wrote:
>I submitted an ASN request to hostmaster in April 27 and got back:
>
>>Please note that currently our working wait queue is long and you
>>might have to wait up to a week for an initial response from a hostmaster.
>>We are sorry for this delay and we are doing our best to bring the response
>>times back to normal as soon as possible.
>
>We are now well past one week.  I think the RIPE NCC should at the very
>least be sending out notices to its customers in the hold queue that they
>are still backlogged.
>
>Are others waiting just as long?
>
>-Hank