delays

Has anyone else noticed any delays with RIPE's working wait queue?  
Anything out of the ordinary, that is. I've sent hostmaster at ripe.net a
query on 10th July and have yet to get an initial response from them
despite their claims that response times was up to two weeks.

I've followed up on this initial query, but to no avail.

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Willy Calderon
Provisioning Group
LighthouseServers
+44(0)117 908 2463