RIPE NCC Issues

> -----Original Message-----
> From: mike.norris at heanet.ie [mailto:mike.norris at heanet.ie]
> Sent: 17 April 2000 16:18
> To: 'Gareth Staff'; lir-wg at ripe.net
> Subject: RE: RIPE NCC Issues
> 
> 
> 
> > My primary concern is the current turnover of hostmasters 
> that deal with
> all
> > of our requests.  A high turnover of staff is almost always 
> a result of
> poor
> > management, and unless this is addressed, all other issues become
> secondary.
> 
> I appreciate your concerns, but you may be going out on a limb with
> assumptions and implications like the above.  Recruitment of 
> hostmasters
> is a long-standing feature of RIPE NCC, as they try to cope with the
> rising demand for service from existing and new LIRs.  We members who
> adopt the annual plan of RIPE NCC invariably get it wrong, 
> underpredict
> growth rate and leave management with the task of trying to 
> catch up and
> fill the gaps.
> 
> Right now, there is a slow-down in the service, due largely 
> to a sudden and
> large upsurge
> in the number of requests; this has happened in a time frame 
> much shorter
> than that
> associated with hostmaster recruitment, so there has been a 
> shortfall in
> resources to deal with the demand.
> 
> Don't get me wrong, I'm not saying that RIPE NCC couldn't do 
> better, or that
> this is UUnet's fault as a member.  Indeed, UUnet has always 
> been more than
> exemplary in its role as an active member of RIPE NCC, to the 
> benefit of the
> rest of us; your concern in this instance is witness to that. 
>  But it's not
> right to say that RIPE NCC management does not give top 
> priority to its core
> business as the regional IP registry, nor is it fair to imply 
> that such
> management
> is poor.

Point taken :o)

I will bide my time as far as further comments go, and will await
developments.
 
> Regards.
> 
> Mike Norris
> 

Regards,
Gareth Staff.