hostmaster falling behind

Dear Mr Sidelnikov,

We have in fact responded to your request.
As it is an IPv6 request it was however given lower priority than our more 
urgent requests.
IPv6 requests are not handled the same way as normal requests, which I am sure 
you have understanding for.
Please don't hesitate to contact us the hostmaster dealing with your request 
directly if you have any further problems.

Kind regards,

Nurani Nimpuno
Registration Service Manager
RIPE NCC

 Dimitri Sidelnikov <sid at free.net> writes:
 * Hank Nussbacher wrote:
 * > 
 * > A week ago I sent a request for a new ASN to hostmaster with a response:
 * > 
 * > >Please note that you might experience an extra delay for the initial
 * > >response from one of our hostmasters. This is due to the current
 * > >number of requests in our waitqueue. We are sorry for this delay and
 * > >we will do our best to bring the response time back to normal as
 * > >soon as possible.
 * > 
 * > Still no response after 7 days.  Where can we see updates on this matter
 * > via www.ripe.net?  Is there a place to view the queue size?  Is RIPE NCC
 * > hiring more people?  I think the LIRs should be updated - as this is not
 * > the 1st time this year that this has happened.
 * > 
 * > Thanks,
 * > Hank
 * 
 * I've sent a Sub-TLA request form 12 days ago!!! Got Acknowledgement:
 *    Ticket Numbers: NCC#1999108352 Valid
 * 
 * ...and still waiting for a response. :-(
 * -- 
 * Dimitri I. Sidelnikov
 * FREEnet Hostmaster
 *