EUnets - again
Simon Poole poole at eunet.ch
Tue Feb 7 09:00:04 CET 1995
> To whom it may concern, > > Late last Friday Simon Poole of EUnet/CH lodged a serious complaint > against the RIPE NCC which was given wide circulation. Considering the fact that EUnet sent this request directly to exactly one external responsible person and did not make our complaint public in any form, I can only assume that you are trying to make a preemptive strike. As you know, I spent a significant amount of time yesterday verifying the story and have come to the conclusion that the story related to me by my staff is true in all essential parts (in the impression created on the consultant). Some of the fuzziness in what was originally related to me, may be attributed to our staff member being extremely embarrassed and shocked after receiving the call from the consultant. I do not doubt that the (wrong) impression created on the consultant may be due to misunderstandings and to language difficulties, which can be attributed to a new and inexperienced member of your staff and to the consultant being under pressure. However this can not be our problem, what effects us are the net results of this situation however they may have arised. And to recapitulate, the consultants impression was: - EUnet AG owes the NCC money and had not paid. - his request was not being processed because of the above. And while you may try to argue away all responsibility, you can not deny that the NCC delibertly put procedures in place (and has made statements), that have a high risk of leading to such "misunderstandings". Simon Poole EUnet AG, Managing Director
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