Question Regarding Behaviour Of German Top Level Registry

On Dec 19, 20:38, Hank Nussbacher wrote:
> Subject: Re: Question Regarding Behaviour Of German Top Level Registry
> ...
> For you it is 10 minutes but for 80% of the people it is about 30 
minutes
> and often more.  "Hello, I'd like a domain name."  "Ok, what is your
> primary and secondary DNS?"  "My what!!??"  explain, explain, explain,
> "But all I want is tada.co.cc!  I don't have a Unix system or Windows 
NT.
> I am dialing into crISP and I don't want to be user at crISP.net"
> 
> and on and on and on.
> 
> And if you are not polite and helpful, you get a lawyers letter for
> "denial of service" and "monopolization".
> 
> So NICs have to *average* out the time spent.  Not all users are as
> up to date as you are.
> 

I don't think that a delegated TLD registry should necessarely cope with 
such issues. The InterNIC (and RIPE) model is exemplar. They have 
clear, published rules, a standard procedure and a ticketing system. 
They point the misinformed user to books or other info about the 
DNS. Fax submissions and answers are considered, but email has to be the 
standard. Phone support should not be given, except for emergencies 
about pollutioned zones or similar. This should keep the human costs to 
the minimum.

> Lastly, the entry in root does have a processing effect.  If you are a
> popular site in the world, and everyone wants to get to www.tada.co.cc
> then the root DNS will have to service those requests.  Now add up
> a few thousand DNS entries just like yours and the Unix system needs
> a memory upgrade.  After 3 years it needs a complete overhaul.  Who
> pays for the new hardware?
> 
> So when doing you calculations, figure on 30 minutes and the
> deprecation costs of a Unix system.
> 
> Incidentally, in Israel, where we started charging for domains back
> in October 1994 (before everyone else realized it was necessary)
> we set the fee at $50 - one-time and have stuck to it so far
> without a problem.
> 

This order of magnitude (under 100$) and a smaller annual fee are 
perfectly reasonable. May be it's time for a recommandation, formal or 
informal from the ultimate namespace authorities ?

	/pab

--
Paolo Bevilacqua
UniNet IP Services