[diversity] Article on RIPE Labs re: Neurodiversity (and Slido)

Hi,

On 24/06/2019 05:49, Amanda Gowland wrote:
>> I need to think myself about what I think the right balance is, and 
>> what the right tool is. Why, for instance, were people more willing 
>> to send in a query via Slido rather than the chat channels that 
>> exist? There is nothing in them that says you have to be outside the 
>> room to use IRC, for instance?
> That's a good question. We got through a lot of questions during that 
> pilot session...and from new people. It levels the playing field, and 
> I like that.
>
> Perhaps, IRC just isn't as appealing as it used to be. It's 
> quite...dated. And I know that this is very appealing to some, it's 
> the way it's always been, etc. But if we're trying to be more 
> inclusive, we should also be more open-minded about the tools we use.
>
> Also, as far as usability goes from a remote participant POV, it's not 
> the most user-friendly. As chat monitor, you have to weed out the 
> banter from the legitimate questions, confirm with the person on chat 
> that they want their question asked, ask them for their 
> name/affiliation and then queue up at the mic. With the 60-second 
> delay, there's a pretty good chance that the mics will be cut-off 
> before the question is even answered.
>
> I like the idea of a chat room, but I'm not sure that remotely asking 
> questions needs to be part of that necessarily. Chat rooms can also 
> sometimes reinforce the 'club' that newcomers may find intimidating.

Strong agree. IRC clients haven't kept pace, and there is no backlog 
(unless you run a bouncer, but then you have two problems).

For Q&A, the correct tool is a proper online moderator platform. IRC is 
not that.


>
>>
>> And is there a way to balance the ability (and sometimes need people 
>> have) to go to the mics vs the good of giving alternate methods of 
>> doing things? One from Slido/other tool, one from the mic, repeat?
> I think there is, it'll just be a matter of trial and error to find 
> that balance. And it's not just the tool that needs to be addressed of 
> course, it's also the mic etiquette (which was a hot topic at RIPE 
> 78). If someone can get their question to the speaker in written form 
> (e.g. Slido) and get a concise answer, we will have more time for more 
> audience interaction.
>
> Is it better to have a 10-minute Q&A where only one or two people get 
> to the mics (and the same people who are always at the mics? Or is it 
> better to have a Q&A where 10 people can ask a question?
>
> One of the things I like about Slido is that people can upvote 
> questions - it ensures that the question most people want an answer to 
> will be asked.

I've seen similar things work well, although I've seen it in corporate 
settings.

In that space, the online moderator was the primary means to ask 
questions at large company meetings. There were floor mics running hot 
that could be used to jump the queue; folks did this at very few 
meetings. All other questions were via the moderator.

Part of the goal in structuring this way was to provide a stronger 
emphasis and respect for remote participation: people work in different 
locations, but with an online moderator they can still be first-class 
citizens. Upvotes were used to prioritise the queue, and also any 
question over a threshold was guaranteed a written response if time ran 
out during the live session.

Personally I have no problem standing at the mic and asking my 
"more-of-a-comment" question. But the range of actual questions and 
variety of names that an online moderator can bring is -- in my 
experience -- night and day when compared to the traditional open mic line.

When it comes to open meetings I'm not sure of the best fit, but I am 
unambiguously in favour of trying more of this.


S.




>
>>
>> Change is hard and interesting, I look forward to more! 😊
> +1 to that!
>>
>> Brian
>>
>> Brian Nisbet
>> Service Operations Manager
>> HEAnet CLG, Ireland's National Education and Research Network
>> 1st Floor, 5 George's Dock, IFSC, Dublin D01 X8N7, Ireland
>> +35316609040 brian.nisbet at heanet.ie www.heanet.ie
>> Registered in Ireland, No. 275301. CRA No. 20036270
>>
>>> -----Original Message-----
>>> From: diversity <diversity-bounces at ripe.net> On Behalf Of Amanda
>>> Gowland
>>> Sent: Thursday 13 June 2019 16:12
>>> To: diversity at ripe.net
>>> Subject: [diversity] Article on RIPE Labs re: Neurodiversity (and 
>>> Slido)
>>>
>>> Hi all,
>>>
>>> I wanted to share some background behind our motivation to pilot 
>>> Slido at
>>> RIPE 78:
>>> https://labs.ripe.net/Members/agowland/the-microphone-is-the-devil-
>>> some-know-embracing-neurodiversity-at-ripe-meetings
>>>
>>> And also, if you appreciated/support that we continue to use such a 
>>> tool,
>>> now is the last chance to submit feedback on the RIPE 78 Feedback
>>> Survey:
>>> https://ripe78.ripe.net/feedback/
>>>
>>> Many thanks,
>>>
>>> Amanda
>>>
>>>
>>> _______________________________________________
>>> diversity mailing list
>>> diversity at ripe.net
>>> https://mailman.ripe.net/
>
>
>
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