[db-wg] phone number required for person objects

Hi Gert, Cynthia

On Wed, 25 May 2022 at 12:39, Gert Doering via db-wg <db-wg at ripe.net> wrote:
>
> Hi,
>
> On Wed, May 25, 2022 at 12:22:53PM +0200, Cynthia Revström via db-wg wrote:
> > TL;DR: stop requiring the "phone" attribute for person objects.
> >
> > This is something that I quickly brought up during the db-wg session
> > at RIPE84 but thought would be good to bring up here as well.
> >
> > Currently you need to specify a phone number for person objects but
> > not for role objects, which I think should be fixed (as in not require
> > it for person objects either).
>
> I'm not sure I agree - as in "why is there a person/role object in
> the first place? -> so I know who to call in case things need an
> urgent resolution!".
>
> And, calling people needs phone numbers...

And if they want you to call them, they will offer you an optional
phone number. Otherwise you can send them an email or fill in their
web form. If someone is operating a network and thinks it is important
for anyone to be able to contact them quickly if they detect a
problem, they will offer the means to do that, even if it is by using
optional data. If their network problems don't need 24/7 cover with
immediate problem solving they will respond to an email.

>
> So, I agree that the inconsistency between person: and role: does not
> make much sense (I might see a role: object and want a phone number to
> call...) - but the more fundamental question is "if that object is of no
> use to a person looking for a point of contact, why have that object
> there in the first place?"...

An email address or a URL is a point of contact. A natural person
working alone from home running a public network may not have the
capability to respond to problems with such urgency. So why would they
give you a phone number? Not all networks are equal - in size,
importance, staffing, operation...

There is a fine balance between what a registry needs and what someone
is willing to give. If you cross the line, the database will be full
of rubbish. Then we have to consider verification on entry and regular
validation to ensure it is still correct.

cheers
denis
proposal author

>
> Gert Doering
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