[db-wg] abuse-c: proposal

On 30.01.2004 at 05:47, Randy Bush wrote:

> >> I don't see any reason why abuse-c: should refer to person: or role:
> >> object.
> > Because admin-c and tech-c are person or role objects, too, and not
> > simple email addresses.
> when using the database for manual lookup, i am often having actual
> technical problems, and may want to speak with a human on the <gasp!>

You still have the person and/or role objects in the ac and tc left to talk
to. 

My experience has shown, that complains about abuse -- spam, scanning, etc --
has never reached me by snail mail or phone (yet), only by email. And yes, I
know, only because it hasn't been that way does not mean it will not ever be.

Beside that, as a technician I would prefer the usage of IRT objects or the
utilisation of references like handles to person or role objects because of
the easy administration.

But we don't have to forget that on the other end are most likely no
technicians but "users".

(And now we have done the full circle and are back at the beginning)

Cheers

Hendrik

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