<div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Hi Cynthia</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">No worries. All good. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Thanks,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Tobias</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><table cellpadding="0" cellspacing="0" style="height:134.025px"><tbody><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:top" valign="top"><table cellpadding="0" cellspacing="0" style="height:15.3333px;width:100%"><tbody><tr><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;color:rgb(0,0,0)"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:rgb(0,0,0);font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;text-decoration:none">Tobias Knecht</span></p></td><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;padding-left:3px;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">Founder & CEO</span></p></td><td height="15.3333" style="height:15.3333px;max-height:15.3333px"><p style="margin:0.1pt;padding:0px;font-size:0px"> </p></td></tr></tbody></table></td></tr><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:baseline;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black" valign="baseline"><table cellpadding="0" cellspacing="0" style="display:inline-table"><tbody><tr><td style="padding:0px 3px 0px 0px"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">T.</span></p></td><td><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">+49 170 455 98 45</span></p></td></tr></tbody></table></td></tr><tr><td align="left" height="15" style="width:15px;height:15px;max-height:15px;text-align:left;vertical-align:top" valign="top"><p style="line-height:0;margin:0.1pt;padding:0px;width:100%;height:15px"></p></td></tr><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:top" valign="top"><table cellpadding="0" 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style="margin:0.1pt;padding:0px;font-size:0px"> </p></td><td height="47.025" style="height:47.025px;max-height:47.025px"><p style="margin:0.1pt;padding:0px;font-size:0px"> </p></td></tr></tbody></table></td></tr><tr><td align="left" height="14" style="width:600px;height:14px;max-height:14px;text-align:left;vertical-align:baseline;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;color:black" valign="baseline"><table style="width:600px;border-collapse:collapse" width="600"><tbody><tr><td style="padding:0px"><div style="margin:0px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;line-height:14.4px"><p style="margin:0px;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;line-height:14.4px"><span style="color:rgb(0,0,0)">CONFIDENTIALITY This email and any attachments are confidential and may also be privileged or otherwise protected from disclosure. If you are not the named recipient, please notify the sender immediately and do not disclose the contents to another person, use it for any purpose, or store or copy the information in any medium.</span></p></div></td></tr></tbody></table></td></tr></tbody></table><table width="0" height="0" cellpadding="0" cellspacing="0" border="0"><tbody><tr><td><div rel="LSI_marker" style="font-size:0px"> </div></td></tr></tbody></table></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Feb 23, 2021 at 11:46 AM Cynthia Revström <<a href="mailto:me@cynthia.re">me@cynthia.re</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi Tobias,<div><br></div><div>I am very sorry, I messed up and I really shouldn't have come to the conclusion of it for sure being marketing that quickly.</div><div>I will remember this for any potential future similar scenarios to not repeat it.</div><div><br clear="all"><div><div dir="ltr"><div dir="ltr">-Cynthia</div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 22, 2021 at 7:19 PM Tobias Knecht <<a href="mailto:tk@abusix.com" target="_blank">tk@abusix.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Cynthia,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">If you got the impression of me trying to sell you something, I apologize. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">My intention was to help you answer your genuine question and give you my experience on how dozens of Abuse Desk Operators handle this day in, day out.</div><div class="gmail_default" style="font-family:monospace,monospace">Those real-world best practices differ fundamentally from what some Security Researchers and some Anti Abuse Advocates would love to see implemented real-world best practices. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Once again, if this was hitting the wrong buttons I apologize, this was not my intention. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Thanks,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Tobias </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">-- </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div><div dir="ltr"><table cellpadding="0" cellspacing="0" style="height:134.025px"><tbody><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:top" valign="top"><table cellpadding="0" cellspacing="0" style="height:15.3333px;width:100%"><tbody><tr><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;color:rgb(0,0,0)"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:rgb(0,0,0);font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;text-decoration:none">Tobias Knecht</span></p></td><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;padding-left:3px;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">Founder & CEO</span></p></td><td height="15.3333" style="height:15.3333px;max-height:15.3333px"><p style="margin:0.1pt;padding:0px;font-size:0px"> </p></td></tr></tbody></table></td></tr><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:baseline;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black" valign="baseline"><table cellpadding="0" cellspacing="0" style="display:inline-table"><tbody><tr><td style="padding:0px 3px 0px 0px"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">T.</span></p></td><td><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">+49 170 455 98 45</span></p></td></tr></tbody></table></td></tr><tr><td align="left" height="15" style="width:15px;height:15px;max-height:15px;text-align:left;vertical-align:top" valign="top"><p style="line-height:0;margin:0.1pt;padding:0px;width:100%;height:15px"></p></td></tr><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:top" valign="top"><table cellpadding="0" cellspacing="0" style="height:15.3333px;width:100%"><tbody><tr><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:underline;color:black"><p 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align="left" height="14" style="width:600px;height:14px;max-height:14px;text-align:left;vertical-align:baseline;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;color:black" valign="baseline"><table style="width:600px;border-collapse:collapse" width="600"><tbody><tr><td style="padding:0px"><div style="margin:0px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;line-height:14.4px"><p style="margin:0px;font-family:"trebuchet ms",geneva,ubuntu;font-size:9pt;line-height:14.4px"><span style="color:rgb(0,0,0)">CONFIDENTIALITY This email and any attachments are confidential and may also be privileged or otherwise protected from disclosure. If you are not the named recipient, please notify the sender immediately and do not disclose the contents to another person, use it for any purpose, or store or copy the information in any medium.</span></p></div></td></tr></tbody></table></td></tr></tbody></table><table width="0" height="0" cellpadding="0" cellspacing="0" border="0"><tbody><tr><td><div rel="LSI_marker" style="font-size:0px"> </div></td></tr></tbody></table></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 22, 2021 at 6:10 PM Cynthia Revström <<a href="mailto:me@cynthia.re" target="_blank">me@cynthia.re</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hi,</div><div><br></div><div>(intro)</div><div>Tobias Knecht sent me an email (which this is a reply to) abusing his position as co-chair in order to try to sell me services based on what I said on a mailing list.</div><div><br></div><div>(mainly towards Tobias)</div><div>Replying to me based on a mailing list post in order to try to sell me services is bad enough.</div><div>To do it as a co-chair and then to use the fact that you are co-chair as a selling point is much worse.</div><div><br></div><div>I find this utterly appalling behaviour from a co-chair of a working group, I didn't reach out to you, you weren't even in the thread at all.</div><div><br></div><div>also this:</div><div>> As a Co-Chair I didn't want to jump into the mix on the mailing list, that's why I'm reaching out to you directly.</div><div><br></div><div>I mean that is sort of the point of co-chairs generally speaking but yeah it is going to look bad if you are trying to sell something, because it is bad.</div><div><br></div><div>(mainly towards chair team and aa-wg chairs)</div><div>A co-chair of a working group should absolutely be warned or removed if they abuse their position to sell their services.<br></div><div><br></div><div>I also somehow doubt that this is the first time, I could be wrong, but idk why this would be the first time.</div><div><br></div><div>I hate it when for example Cogent sends me emails trying to sell me services despite me never having contacted them (outside of replying saying I am not interested).</div><div>But this is more like if the Cogent sales people were co-chairs of the db-wg.</div><div><br></div><div>Also with a subject like "RIPE AA-WG discussion" I initially thought it was actually about something I said or whatever, in his role as co-chair, it didn't appear like it was a sales email.</div><div><br></div><div>I have also CC'd the aa-wg and ripe list as this is too appalling to be held private.</div><br clear="all"><div><div dir="ltr"><div dir="ltr">-Cynthia</div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 22, 2021 at 5:50 PM Tobias Knecht <<a href="mailto:tk@abusix.com" target="_blank">tk@abusix.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">Hello Cynthia,</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">my name is Tobias. I'm a Co-Chair of the Anti-Abuse Working Group and also Founder and CEO of Abusix.</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">As a Co-Chair I didn't want to jump into the mix on the mailing list, that's why I'm reaching out to you directly. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">We at Abusix run Abuse Desk for dozens of Service Providers of any size and any type of product. From Cloud to DC-Services, Cable, and so on.</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Happy to jump on a call and answer the questions you have and tell you about how our clients handle those things. </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Feel free to reach out via email or just pick a time in my calendar: <a href="https://calendly.com/tobias-knecht/30min" target="_blank">https://calendly.com/tobias-knecht/30min</a></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Thanks and stay safe.</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">Tobias</div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace">-- </div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div><div dir="ltr"><table cellpadding="0" cellspacing="0" style="height:134.025px"><tbody><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:top" valign="top"><table cellpadding="0" cellspacing="0" style="height:15.3333px;width:100%"><tbody><tr><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;color:rgb(0,0,0)"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:rgb(0,0,0);font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;font-weight:bold;text-decoration:none">Tobias Knecht</span></p></td><td align="left" height="15.3333" style="width:1px;height:15.3333px;max-height:15.3333px;text-align:left;padding-left:3px;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black"><p style="line-height:13.3333px;margin:0.1pt"><span style="white-space:nowrap;color:black;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;text-decoration:none">Founder & CEO</span></p></td><td height="15.3333" style="height:15.3333px;max-height:15.3333px"><p style="margin:0.1pt;padding:0px;font-size:0px"> </p></td></tr></tbody></table></td></tr><tr><td align="left" height="15.3333" style="height:15.3333px;max-height:15.3333px;text-align:left;vertical-align:baseline;font-family:"trebuchet ms",geneva,ubuntu;font-size:9.99997pt;color:black" valign="baseline"><table cellpadding="0" cellspacing="0" style="display:inline-table"><tbody><tr><td style="padding:0px 3px 0px 0px"><p style="line-height:13.3333px;margin:0.1pt"><span 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