<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style></style> </head> <body lang="EN-IE" link="#0563C1" vlink="#954F72" style="word-wrap:break-word"> <div class="WordSection1"> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">Cynthia<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">We�ve had to block some services from our abuse mailbox as they were sending us an insane volume of low quality reports.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">I�m not sure what the cut off point would be, but we�ve tried to engage with some of these services in the past and they never reply so they�re basically spammers as far as we�re concerned and dealing with their useless reports was a waste of our resources. <o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">I know quite a few companies now use specific forms for handling reports of different types of reports and have moved away from email almost entirely, which makes a lot of sense.<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">Regards<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US">Michele<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <div> <p class="MsoNormal"><span lang="EN-GB" style="color:black">--<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Mr Michele Neylon<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Blacknight Solutions<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Hosting, Colocation & Domains<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">https://www.blacknight.com/<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">https://blacknight.blog/<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Intl. +353 (0) 59 9183072<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Direct Dial: +353 (0)59 9183090<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Personal blog: https://michele.blog/<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Some thoughts: https://ceo.hosting/ <o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">-------------------------------<o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty<o:p></o:p></span></p> </div> <p class="MsoNormal"><span lang="EN-GB" style="color:black">Road,Graiguecullen,Carlow,R93 X265,Ireland Company No.: 370845</span><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p></o:p></span></p> <p class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"> <p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">anti-abuse-wg <anti-abuse-wg-bounces@ripe.net> on behalf of Cynthia Revstr�m via anti-abuse-wg <anti-abuse-wg@ripe.net><br> <b>Date: </b>Thursday, 18 February 2021 at 12:40<br> <b>To: </b>anti-abuse-wg@ripe.net <anti-abuse-wg@ripe.net><br> <b>Subject: </b>[anti-abuse-wg] Question about spam to abuse inbox<o:p></o:p></span></p> </div> <div> <div> <p class="MsoNormal">Hi aa-wg,<o:p></o:p></p> </div> <div> <p class="MsoNormal"><o:p> </o:p></p> </div> <div> <p class="MsoNormal">For some context, today and yesterday I have been receiving spam in the form of fake abuse notices to my abuse contact email address.<o:p></o:p></p> </div> <div> <p class="MsoNormal"><o:p> </o:p></p> </div> <div> <p class="MsoNormal">Is there a generally accepted standard for when it's okay to block an address or a prefix from emailing your abuse contact?<o:p></o:p></p> </div> <div> <p class="MsoNormal"><o:p> </o:p></p> </div> <div> <p class="MsoNormal">I consider being able to contact the abuse email address of a network a rather important function, so I prefer not to block it.<o:p></o:p></p> </div> <div> <p class="MsoNormal">But also as I have more relaxed spam filters for the abuse contact to make sure nothing gets lost, it feels like blocking the address/prefix is my only option other than manually filtering through these emails (10 so far in total, today and yesterday).<o:p></o:p></p> </div> <div> <p class="MsoNormal"><o:p> </o:p></p> </div> <div> <p class="MsoNormal">So back to the question, is there a generally accepted point at which blocking an address/prefix is fine?<o:p></o:p></p> </div> <div> <p class="MsoNormal"><o:p> </o:p></p> </div> <p class="MsoNormal">Thanks,<br clear="all"> <o:p></o:p></p> <div> <div> <div> <p class="MsoNormal">-Cynthia<o:p></o:p></p> </div> </div> </div> </div> </div> </body> </html>