[anti-abuse-wg] Proposed Training on Anti-Abuse

Hi friends,
As we have got several requests and inputs on Anti-Abuse training for LIRs
on RIPE 80, we have decided to put up useful information for small and/or
new LIRs on abuse handling, in a short webinar format with the help of the
RIPE NCC training department.

I have attached the draft proposal of the training and it would be great to
provide us with your feedback and input as long as it has to help you by
reducing the number of unwanted abuses from small and/or new LIRs.

Cheers,
Alireza

-- 
Alireza Vaziri
RIPE AA-WG Co-Chair
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Context

The Internet is a complex ecosystem where many people and organisations converge, with differing outlooks and motivations. While the vast majority of these are for the general good, sadly that is not always the case. To deal with this negative part, the RIPE Community created the Anti-Abuse Working Group that aims to tackle online abuse from both the technical and non-technical angles.

Some of the ideas that can be useful to understand the context of anti-abuse and how important collaboration and mutual understanding is, are:

- Your outbound is somebody���s inbound. And vice versa.
- My network, my rules. You want your rules accepted, accept the rules of others as well.
- You define what abuse is. So do others. Be respectful and try to solve the issues together.
- The community expects you to handle Abuse in your network and keep the resources you have been granted clean

It is also not possible to have a one-fit-all definition of abuse. To say the least it depends on the point of view, so you define when enough is enough. Twitter has a different definition than a small LIR. While you have your definition and Twitter has its own, don't judge another person for complaining about what they define as abuse of their network. Be reasonable!

In addition to this, there are different types of resources to be considered. For example, due to enormous IPv6 address space and v6 spammers constantly changing their prefixes, it is not clear yet what are the best practices fighting IPv6 abuses.

Despite the difficulties on defining anti-abuse, the WG considers that a training activity about anti-abuse could be of great help.


Anti-abuse training

- Title: Anti-abuse for LIRs
    
- Target audience: Small new LIRs (mostly), but also all the other ones (eg. old-big ones can share more with the new ones)

- Topic: How to report and handle abuse of your LIR resources (IPs and ASNs)

- Stakeholders: RIPE NCC���s LIRs (with special focus on very small LIRs that doesn���t know where and how to report abuse), targets of abuse, "facilitators" of abuse, the ones that abuse, LIRs with resources in other RIRs

- Format: webinar (1-2 hrs) with trainers and interaction (questions and polls)
   	 *In the future we can develop other reference materials for easy sharing: BCOPs, RIPElabs articles, etc.
- Pedagogical approach: adult learning for professionals, where they will learn actionable things that are useful for their daily job.

- Scope: We consider abuse and anti-abuse from the point of view of RIPE NCC���s LIRs and related with Internet numeric resources (IPs and ASNs)

- Main Goals (from the participant point of view):
    1) Explain the "abuse" context, and identify your place on it
    2) Understand what is expected from you from the Internet community
	Examples of questions to ask yourself: What led your network to abuse others?, Am I attacking others currently?, How do I know?, Where should I check my reputation?
    3) Define a plan about what you, as an LIR, can do for others about fighting abuse
   	 Examples: maintain your anti-abuse contact info, report on abuse, share info on abuse cases, collaborate with other stakeholders (LEAs, CERTs, LIRs, RIPE Community), automate abuse handling/tools?
    4) Understand what you can expect from other stakeholders related with abuse fighting
   	 Examples of stakeholders: LIRs/resources in all RIRs
    5) Define a plan about what you, as an LIR, can do for yourself about handling abuse
   	 Examples: your reputation matters, what to do if you are the victim or facilitator of abuse?, automate abuse handling/tools?, What are the consequences of not handling abuses?