[anti-abuse-wg] Question about spam to abuse inbox

In article <CAKw1M3N=mchvW1PTWzbCAj+FyifaZB=u1E9un9cCc8uY-F7UtA at mail.gmail.com> you write:
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>Ronald,
>
>Can you please stop attacking ideas (such as web forms) implying that they
>only have malicious use cases.

There are plenty of sensible use cases for web forms.

But requiring them for abuse reporting is not one of them.  If you want to set
up a web form in addition to accepting ARF or IODEF reports, sure, go ahead.
Or if your staff wants to fill in your forms based on the e-mailed reports, that
is fine, too.

>My point here is that parsing free form text in this way without having a
>clearly defined structure is far from trivial.
>Also please stop assuming bad faith by saying that providers are
>"unwilling" to do this.

There are plenty of providers who deal effectively with e-mailed abuse reports.
There are even packages you can buy to help you do it.

To repeat the obvious, the Internet is a set of networks that interconnect for
their mututal benefit.  If a network's traffic becomes more trouble than it's
worth, we all know what happens.  So if it's too much trouble for you to deal with
abuse reports, it's likely to be too much trouble for the rest of us to deal with
your packets.

R's,
John